Title: Mailchimp plugin doesn’t working
Last modified: September 9, 2020

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# Mailchimp plugin doesn’t working

 *  Resolved [ozegor](https://wordpress.org/support/users/ozegor/)
 * (@ozegor)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/mailchimp-plugin-doesnt-working/)
 * Hi!
 * I am premium user. Your plugin was working for 3 years with no problems.
 * Now connecting to Mailchimp works not every time: some times active, some times
   inactive.
 * In journal:
 * [2020-09-09 08:52:37] ERROR: Form 3332 > Mailchimp API error: 0 cURL error 28:
   Connection timed out after 10001 milliseconds.
    Request: GET [https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/341a***5738f15d2](https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/341a***5738f15d2)
 * My hosting says (you can translate It on google translator):
 * Насколько мы видим, мы не ограничиваем со своей стороны доступ к api.mailchimp.
   com.
    При проверке доступа к серверу получаем ответ 302 – переадресация.
 * curl -Is [https://api.mailchimp.com/](https://api.mailchimp.com/) | head -1
    
   HTTP/1.1 302 Moved Temporarily
 * При проверке доступа к [https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/fc62***a648d4a](https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/fc62***a648d4a)
   получаем ответ 401 – неавторизованный запрос.
 * curl -Is [https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/fc62***a648d4a](https://us13.api.mailchimp.com/3.0/lists/8c0b73fa77/members/fc62***a648d4a)
   | head -1
    HTTP/1.1 401 Unauthorized
 * Также при переходе по любой из ссылок из логов ошибки получаем ответ – “API Key
   Invalid”.
 * Согласно информации [https://mailchimp.com/developer/guides/marketing-api-conventions/#error-glossary/](https://mailchimp.com/developer/guides/marketing-api-conventions/#error-glossary/)
   причина может быть со стороны настроек самого плагина. В данном случае мы бы 
   рекомендовали вам обратиться за информацией по данному вопросу непосредственно
   к разработчикам используемого плагина.
    -  This topic was modified 5 years, 9 months ago by [ozegor](https://wordpress.org/support/users/ozegor/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailchimp-plugin-doesnt-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/mailchimp-plugin-doesnt-working/#post-13842556)
 * This means a firewall, most likely the firewall setup by your hosting provider,
   has blocked the outgoing cURL connection to Mailchimp.

Viewing 1 replies (of 1 total)

The topic ‘Mailchimp plugin doesn’t working’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/mailchimp-plugin-doesnt-working/#post-13842556)
 * Status: resolved