Title: MailChimp Sync Last modified: March 10, 2017 --- # MailChimp Sync * [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/) * It is my understanding that when a person signup using PDB and select that they would like to be added to our mailing lists if we have the MailChimp integration, then they should automatically be added to the selected Mailchimp list. Is this correct? If so, I am having an issue with syncing. I performed a test to see if the newly signed up participant would show up in Mailchimp, but nothing. I have already added the webhook URL to MailChimp. Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8899685) * Do you have double opt in enabled? If so, the new subscriptions won’t show up at MailChimp until they are confirmed by the user. You can find then by using the search tool at MailChimp, but they won’t show up in the list. * The webhook is for synchronizing from MailChimp to Participants Database, so that only comes into play if the user unsubscribes at MailChimp. * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8901950) * I sent it to myself and I never received a email asking me to confirm my mail chimp subscription * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8902892) * Ok, when you put in your API key and save it, does the “Subscription List” dropdown get populated with your lists? If not, then your API key is not working. Make sure it’s correct. * If that is working, check your spam filter for the confirmation record. You can also go to MailChimp and do a search for your name in the list and it will show up as “pending” * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8904704) * Yes, subscription list populates. And I checked the spam filter there was no comfirmation email sent. * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8905044) * OK, can you find your test subscription at MailChimp? * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 3 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8907031) * No it does not * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8908881) * What do you have for List Select Field? Make sure this is working correctly, the subscription will only send if this has a value. * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8909385) * I have mail list selected. * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8919546) * I have mail list selected. I am still not able to add participants automatically to mail chimp. * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8919558) * OK, then we will need to debug it to see what is happening in your case. To do this, you’ll need to have the PHP error log set up (there is a plugin that can help you with this, Error Log Monitor * Then, you turn on debugging by setting WP_DEBUG to true. [(Check this page](https://codex.wordpress.org/Debugging_in_WordPress) for instructions if you need.) * After that is set up, test a signup and see what shows up in the error log. * Remember to turn WP_DEBUG off after you’re done testing. * Thread Starter [nuragoodson](https://wordpress.org/support/users/nuragoodson/) * (@nuragoodson) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8929556) * Is there anyway that you can login remotely to help solve my issue? * Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/) * (@xnau) * [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8929885) * There’s not much I can do unless you can get that debugging set up like I described. If you do that, I’m happy to take look at it. * send the login info to [support@xnau.com](https://wordpress.org/support/topic/mailchimp-sync-2/support@xnau.com?output_format=md) Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘MailChimp Sync’ is closed to new replies. * ![](https://ps.w.org/participants-database/assets/icon-256x256.jpg?rev=1389807) * [Participants Database](https://wordpress.org/plugins/participants-database/) * [Frequently Asked Questions](https://wordpress.org/plugins/participants-database/#faq) * [Support Threads](https://wordpress.org/support/plugin/participants-database/) * [Active Topics](https://wordpress.org/support/plugin/participants-database/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/participants-database/unresolved/) * [Reviews](https://wordpress.org/support/plugin/participants-database/reviews/) * 12 replies * 2 participants * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/mailchimp-sync-2/#post-8929885) * Status: not resolved