Title: mailerlite problems?
Last modified: September 27, 2022

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# mailerlite problems?

 *  Resolved [albertschwenter](https://wordpress.org/support/users/albertschwenter/)
 * (@albertschwenter)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/)
 * I had 2 accounts by mailerlite. Old one a their new.
    On both is syncing not 
   working. To lod one were no new users added. And for new one no users will be
   synced.
 * Taken from log by new mailerlite:
 * 27/09/2022 17:25:08 Error Yachti Error getting contact ID for *******@web.de:
   Not found batch-process » users-register
    27/09/2022 17:25:02 Error Tygro Error
   getting contact ID for *****@mail.com: Not found batch-process » users-register
 * …..
 * 27/09/2022 17:24:22 Notice janiedoe User registration not synced to MailerLite
   because email address wasn’t detected in the submitted data.
 * ….
 * 27/09/2022 14:36:26 Info Tygro No contact found in MailerLite for *****@mail.
   com batch-process » users-register

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jack Arturo](https://wordpress.org/support/users/verygoodplugins/)
 * (@verygoodplugins)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/#post-16048521)
 * Hey [@albertschwenter](https://wordpress.org/support/users/albertschwenter/) ,
 * “User registration not synced to MailerLite because email address wasn’t detected
   in the submitted data.” means that WP Fusion couldn’t find an email address for
   the new user.
 * How are your users registering?
 * Can you go to Users >> Add New and add a user that way, and see if it syncs?
 * Also, these logs you have just shared are from the new Mailerlite, correct? What
   do the logs show on the site connected to the old Mailerlite?
 * Thanks
    Jack
 *  Thread Starter [albertschwenter](https://wordpress.org/support/users/albertschwenter/)
 * (@albertschwenter)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/#post-16048610)
 * OK, with new version I did now under advanced an export.
    They seem to be all
   there even if it still shows background work, stacking by the last one user.
 * Background operation running: Processing 11 / 12 Users – 8 errors encountered.
   Check the logs for more details.
 * And many failures in log like:
 *     ```
       September 27, 2022 16:36:18	Info	Theodor (#67419849014379987)	New user registration. Adding contact to MailerLite:
       first_name: Theodor
       user_email: same@gmail.com
       user-register
       September 27, 2022 16:36:18	Error	Theodor (#67419849014379987)	Error getting contact ID for same@gmail.com: Not found	batch-process » users-register
       ```
   
 * But they are all there so I don’t understand this many red errors 🙂
 *  Plugin Author [Jack Arturo](https://wordpress.org/support/users/verygoodplugins/)
 * (@verygoodplugins)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/#post-16048668)
 * Ah, ok, I see what’s going on.
 * Normally when a user registers we check MailerLite to see if it’s a new or existing
   subscriber.
 * If it’s a new subscriber, you will see:
 * `Info — No contact found in MailerLite for same@gmail.com`
 * In this case it is not handling the error message correctly and it is recording
   it as a serious error, instead of just an “Info” message.
 * This is ok, it won’t affect the functionality, but we will fix that for the next
   update. Thanks for letting us know! 🙂
 *  Thread Starter [albertschwenter](https://wordpress.org/support/users/albertschwenter/)
 * (@albertschwenter)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/#post-16048704)
 * OK, thanks a lot!
    With old mailerlite one seemed not to work but however. It
   is ok for now…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘mailerlite problems?’ is closed to new replies.

 * ![](https://ps.w.org/wp-fusion-lite/assets/icon-256x256.png?rev=3032199)
 * [WP Fusion Lite - Marketing Automation and CRM Integration for WordPress](https://wordpress.org/plugins/wp-fusion-lite/)
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 * 4 replies
 * 2 participants
 * Last reply from: [albertschwenter](https://wordpress.org/support/users/albertschwenter/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/mailerlite-problems/#post-16048704)
 * Status: resolved