Title: Mailing list widget stopped functioning
Last modified: November 18, 2020

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# Mailing list widget stopped functioning

 *  Resolved [StefConnerMusic](https://wordpress.org/support/users/stefconnermusic/)
 * (@stefconnermusic)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/)
 * Hi,
 * The mailing list widget I have as a footer on my home page stopped working some
   time ago (although it took me a while to notice). When I try to link the widget
   to a mailing list the dropdown menu doesn’t show me any options. Can anyone help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmailing-list-widget-stopped-functioning%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13678692)
 * Hi [@stefconnermusic](https://wordpress.org/support/users/stefconnermusic/),
 * Do you mean the MailChimp popup that you created with Jetpack? I’m seeing that
   here: [https://d.pr/i/pym5Ej](https://d.pr/i/pym5Ej)
 * Or should there be a Jetpack Subscriptions widget in your footer?
 * Have you tried re-adding the widget? And what browser are you using?
 *  Thread Starter [StefConnerMusic](https://wordpress.org/support/users/stefconnermusic/)
 * (@stefconnermusic)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13678712)
 * Hi Jen! Thank you so so much for responding. I’m going nuts trying to figure 
   this out.
 * No, the popup was just something I put in place whilst trying to figure out how
   to get my footer widget back.
 * There should indeed be a Jetpack Subscriptions widget in the footer (it’s not
   there right now because I was in the process of trying to replace it with a URL
   for a signup page).
 * I’ve re-added the widget over and over. I’m using Chrome. I’m so grateful for
   your help!
 * Stef
 *  Plugin Contributor [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13678742)
 * Hey again, Stef.
 * It looks like your Subscriptions option may have been disabled. Head to your 
   Jetpack → Settings → Discussion settings and make sure it is toggled on. Here’s
   our documentation on this:
 * [https://jetpack.com/support/subscriptions/](https://jetpack.com/support/subscriptions/)
 * Let us know if that does the trick. If not, we’ll keep working on it.
 *  Thread Starter [StefConnerMusic](https://wordpress.org/support/users/stefconnermusic/)
 * (@stefconnermusic)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13679030)
 * Thanks again Jen,
 * I’ve realised the problem (and that I’ve posted this in the wrong place – so 
   sorry!). I think at some point I was using a Jetpack Mailing List widget, but
   actually the one that stopped working was a Mailchimp one that has been discontinued.
   I don’t think Jetpack has a widget that I can use for this (not sure how the 
   popup one works, but I don’t see how it would function in a footer). It seems
   people only want popups nowadays, but as a user I find them so off-putting I 
   just leave websites. Maybe it’s just me! Thanks again for your help and sorry
   to post in the wrong forum!
 * S
 *  Plugin Contributor [csonnek](https://wordpress.org/support/users/csonnek/)
 * (@csonnek)
 * Happiness Rocketeer 🚀
 * [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13679551)
 * [@stefconnermusic](https://wordpress.org/support/users/stefconnermusic/) – no
   apologies necessary! We’re glad you were able to sort out the problem 🙂
 * Let us know if we can help with anything related to the Jetpack plugin in the
   future.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mailing list widget stopped functioning’ is closed to new replies.

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## Tags

 * [widget](https://wordpress.org/support/topic-tag/widget/)

 * 5 replies
 * 3 participants
 * Last reply from: [csonnek](https://wordpress.org/support/users/csonnek/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/mailing-list-widget-stopped-functioning/#post-13679551)
 * Status: resolved