• Hello,

    I know, problems of e-mails are recurring at hosting services, but.
    Everything worked well until https activation for the site.
    I specify that only web https was activated, no ssl for e-mail.

    After upgrading in https, emails do not leave any more, except for ID 1(webmaster).

    Nevertheless, the e-mail function of the site seems good to work, in particular for the e-mail plugin for comments, still sending emails after upgrade. (WordPress test mail is also functional).
    Email Subscribers & Newsletters no more ?

    I am using php-mail and plug in 3.2.6 release, and 3 tests emails addresses in addition to my subscribers (only ID1 is receiving).

    The problem is I don’t know where to investigate.
    Could you give me some tracks?

    • This topic was modified 9 years, 4 months ago by wyse92.
    • This topic was modified 9 years, 4 months ago by wyse92. Reason: more informations
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Icegram

    (@icegram)

    Hi @wyse92,

    Please check subscribe, unsubscribe and cron links and make sure you have changed them to https (refer here).

    Also, use any SMTP plugin to send emails and then have a check if it works (refer here)

    Thread Starter wyse92

    (@wyse92)

    Hello,

    I checked all points mentioned documentation in the database it was correct (cause i used a script to replace all http by https in the base).

    I don’t use smtp because i address my hosting provider smtp service via php mail, it is ok (and more efficient)for a long time.

    I thus continued my investigations and this is what I noticed.
    If I create a new group, if I link my test mail addresses in the new group and then if I allocate the group to the notifications of the dynamic template, it works perfectly. (sorry for my incorrect english).

    So, i think the original “public” group is the problem.

    At the end, i could create a new group and transfer all my subscribers, but i would like to resolve the original problem.

    Could you tell me what i could investigate about the public group after this https migration ??

    Thanks for your help

    Plugin Author Icegram

    (@icegram)

    Hi @wyse92,

    This is strange. We have seen this first time. We’ll investigate into this.

    Thread Starter wyse92

    (@wyse92)

    Well this is strange for me also, i investigate with my hosting provider who deliver me the smtp service.

    It seems that if I send more than 32 mails in one sent it doesn’t work ?

    I keep on investigate. Anyway thanks for your help.

    Plugin Author Icegram

    (@icegram)

    Hi @wyse92,

    Do you have any update for the same?

    Thread Starter wyse92

    (@wyse92)

    Well the diagnosis is difficult, the mailings are random and I can not figure out where the problem comes from.
    I will try to switch to cron shipments in smaller numbers to see if this is the solution (so smtp problem). I suggest you close this ticket for the moment.
    And I will keep you informed.

    Thanks for your help.

    Plugin Author Icegram

    (@icegram)

    @wyse92,

    Okay.

Viewing 7 replies - 1 through 7 (of 7 total)

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