Title: MainWP No Longer Working
Last modified: January 13, 2025

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# MainWP No Longer Working

 *  Resolved [bloohair](https://wordpress.org/support/users/bloohair/)
 * (@bloohair)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/mainwp-no-longer-working/)
 * Since November MainWP has lost its connection to all my websites that use the
   MainWP Child plugin, this is approximately 60 sites. Most of them are on Siteground
   and they have tried to investigate the issue. They have looked to see if the 
   IP address for where MainWP is located is blocked, but it isn’t. I have deactivated
   plugins, cleared cache to see if that’s the trouble, but it is not that either.
   I have a few sites on the same server as MainWP and those have lost connection
   as well.
 * Affinity Pr Coaching is on Siteground
 * Ageing with Optimism is on Zen
 * Thanks for your help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmainwp-no-longer-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/)
 * (@bojankatusic)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/mainwp-no-longer-working/#post-18241627)
 * Hey [@bloohair](https://wordpress.org/support/users/bloohair/)
 * Usually this indicates that a security rule used by the host of these child sites
   is blocking the connection from your MainWP Dashboard.
 * Would you mind opening a private Help Desk ticket so we can collect some additional
   information & investigate further? [https://mainwp.com/my-account/get-support/](https://mainwp.com/my-account/get-support/)
 *  Thread Starter [bloohair](https://wordpress.org/support/users/bloohair/)
 * (@bloohair)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/mainwp-no-longer-working/#post-18242921)
 * Thank you. I have created the support ticket on MainWP
 *  Plugin Support [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/)
 * (@bojankatusic)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/mainwp-no-longer-working/#post-18299419)
 * The issue was due to the security rules present on the child sites (e.g. SiteGround’s
   Captcha) blocking the connection from the Dashboard.
 * The issue was resolved by whitelisting the Dashboard’s IP/URL in the respective
   security systems.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘MainWP No Longer Working’ is closed to new replies.

 * ![](https://ps.w.org/mainwp/assets/icon-256x256.png?rev=2734946)
 * [MainWP Dashboard: Self-hosted WordPress Management for Agencies](https://wordpress.org/plugins/mainwp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mainwp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mainwp/)
 * [Active Topics](https://wordpress.org/support/plugin/mainwp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mainwp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mainwp/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Bojan Katusic](https://wordpress.org/support/users/bojankatusic/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/mainwp-no-longer-working/#post-18299419)
 * Status: resolved