Title: Make a new Admin??
Last modified: January 19, 2023

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# Make a new Admin??

 *  Resolved [tapsuccess](https://wordpress.org/support/users/tapsuccess/)
 * (@tapsuccess)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/)
 * Maybe someone can explain why Sensei LMS wants me to create an Admin that already
   exists?
 * [https://tapsuccess.com/wp-content/uploads/2023/01/Screenshot-2023-01-19-at-3.47.51-PM.jpg](https://tapsuccess.com/wp-content/uploads/2023/01/Screenshot-2023-01-19-at-3.47.51-PM.jpg)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmake-a-new-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Cena (a11n)](https://wordpress.org/support/users/cena/)
 * (@cena)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16390546)
 * Hi [@tapsuccess](https://wordpress.org/support/users/tapsuccess/) ,
 * Interesting! Would you let us know what sort of user you’re creating/editing 
   in the screenshot? I’d like to test this flow, but I’ll need to know the steps
   you’re taking to get to this message.
 * Eg:
    - you have an existing WP admin with email address [joe@blow.com](https://wordpress.org/support/topic/make-a-new-admin/joe@blow.com?output_format=md)
    - you create a new non-admin user with same address ( not sure if this is next
      step )
 * Best,
 * Cena
 *  Thread Starter [tapsuccess](https://wordpress.org/support/users/tapsuccess/)
 * (@tapsuccess)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16390901)
 * Hello [@cena](https://wordpress.org/support/users/cena/),
 * Thanks for your reply. Plain vanilla.
 * I made tapsuccess.com (in 2003 and upgraded to WordPress in 2010) with [randallgwest@gmail.com](https://wordpress.org/support/topic/make-a-new-admin/randallgwest@gmail.com?output_format=md)
   as Admin.
 * Yesterday I installed Sensei LMS by downloading from WordPress.org and uploading
   the plugin zip, and got this message.
 * This is off-the-shelf, hence the screenshot and the query. I do have more plugins
   than I like, but these days conflicts are rare.
 *  Thread Starter [tapsuccess](https://wordpress.org/support/users/tapsuccess/)
 * (@tapsuccess)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16394330)
 * [@cena](https://wordpress.org/support/users/cena/),
 * How can I resolve this?
 * Thank you
 *  [Cena (a11n)](https://wordpress.org/support/users/cena/)
 * (@cena)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16394335)
 * Hi [@tapsuccess](https://wordpress.org/support/users/tapsuccess/) ,
 * Such a weird thing. I can’t seem to trigger this message by either a) editing
   an existing admin with same email or b) creating a new user using the same email(
   as the existing admin) – I get a WP message then.
 * The code generating this message from Sensei is here:
 * [https://github.com/Automattic/sensei/blob/dcb4daf7172e2577bc5641ac5e0b87668ce81fcd/includes/class-sensei-admin.php#L1984](https://github.com/Automattic/sensei/blob/dcb4daf7172e2577bc5641ac5e0b87668ce81fcd/includes/class-sensei-admin.php#L1984)
 * —
 * time passes…
 * —
 * AH! I was able to generate the message! Here’s how I can trigger it:
    -  changed the admin email in Settings to an address which doesn’t already exist/
      associated with a user.
    - changed admin email to an existing user who doesn’t have the Admin user role.
 * Can you confirm whether either of those might be true?
 * Best,
 * Cena
 *  Thread Starter [tapsuccess](https://wordpress.org/support/users/tapsuccess/)
 * (@tapsuccess)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16395187)
 * [@cena](https://wordpress.org/support/users/cena/),
 * Sincere thanks for your inspired and creative efforts.
 * I had installed WordPress with Installatron, which created an email address at
   the server. However, this was hidden because I had changed the email address 
   in General Settings. I then went to Users and searched to find my address and
   found my personal email was already in use in Author role. Something I had done
   for convenience and security. So I rearranged the emails and that solved the 
   error message problem.
 *  [Cena (a11n)](https://wordpress.org/support/users/cena/)
 * (@cena)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16397306)
 * Hi [@tapsuccess](https://wordpress.org/support/users/tapsuccess/) ,
 * Thank you for the kind words! Glad to hear you got it sorted. 🙂
 * I’ll close this thread now, but please reach out if we can help with anything
   else.
 * Best,
 * Cena

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Make a new Admin??’ is closed to new replies.

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## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [email](https://wordpress.org/support/topic-tag/email/)

 * 6 replies
 * 2 participants
 * Last reply from: [Cena (a11n)](https://wordpress.org/support/users/cena/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/make-a-new-admin/#post-16397306)
 * Status: resolved