Make feedback required for negative ratings?

  • Resolved Segia

    (@segia)


    7 years, 4 months ago

    Hi,

    I’ve had this plugin for a few months now, and it’s been incredibly useful so far!

    One thing I’d love to see is the option to make feedback required when people leave a negative rating, in order to gain more qualitative insights from my ratings. I’m currently using the plugin to beta test a series of online classes, and one post in particular receives significantly lower ratings than the rest. However, seeing as nobody has left written feedback so far, I can only guess as to what’s off, meaning the results are not nearly as useful as they could’ve been.

    Other than that, it’s an amazing plugin and exactly what I was looking for. Thanks so much for your hard work!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Blaz K.

    (@blazk)

    7 years, 4 months ago

    Hi Segia,
    thanks for your suggestion. I already have this feature on to-do list and I’ve just put it a bit higher priority-wise 🙂 It will be added in one of the future versions.

    Blaz

    Thread Starter Segia

    (@segia)

    7 years, 4 months ago

    That’s great to hear, thanks a lot for your quick response!

    Plugin Support Blaz K.

    (@blazk)

    7 years, 3 months ago

    Hi @segia,

    I added this feature in version 2.2.0. Please check it out. There is also a new feature called “prevent accidental votes” which requires a click on the button to confirm rating on mobile devices.

    Blaz

    Thread Starter Segia

    (@segia)

    7 years, 3 months ago

    Hi @blazk,

    thanks so much for the addition, I’m very grateful for your hard work!

    It’s great as it is and a huge improvement, but one quick thought I have is that the size of the feedback field pushes the final submit button off-screen in many cases, which might make it unclear to people that the rating hasn’t been submitted yet. It might be useful to either shrink the text box or to automatically scroll down so that the whole thing is in the viewport.

    Once again, thanks so much for your efforts!

    Plugin Support Blaz K.

    (@blazk)

    7 years, 3 months ago

    Hi @segia,

    text box size can be changed with custom css

    
textarea#feedback-text {
    height: 50px; 
}

    Hope this was helpful 🙂

    • This reply was modified 7 years, 3 months ago by Blaz K..
    • This reply was modified 7 years, 3 months ago by Blaz K..
    • This reply was modified 7 years, 3 months ago by Blaz K..
    Thread Starter Segia

    (@segia)

    7 years, 3 months ago

    Thanks for the quick response @blazk ! I’d previously tried to change it myself with that same custom CSS, but unfortunately it doesn’t seem to change anything on either Android or Windows 10. Not sure what the problem is – this is an example page

    Plugin Support Blaz K.

    (@blazk)

    7 years, 3 months ago

    @segia this should work on the example page: 

    
textarea#feedback-text {
    height: 50px;
    min-height: 50px;
}

    or if you want to make the text box smaller only on small devices (change max-width if needed):

    
@media only screen and (max-width: 334px) {
 textarea#feedback-text {
    height: 50px;
    min-height: 50px;
 }
}
    Thread Starter Segia

    (@segia)

    7 years, 3 months ago

    @blazk: That worked like a charm, thanks so much for your help!

Viewing 8 replies - 1 through 8 (of 8 total)

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