Plugin Support
Elena
(@elenathemehigh)
We believe that you would like to show the shipping address fields by default. If so, you can achieve this by configuring the shipping option as “Default to customer shipping address” in the WooCommerce >> Settings >> Shipping >> Shipping Options.
Could you please check and confirm this on your end?
If we have misunderstood your query, kindly provide more details so we can assist you better.
Hello… No, I actually need it so that the box is ticked and the fields are automatically showing on this page – https://condocierge.com/checkout/ – If you add a product to your cart and then go to the Check Out, you can see how the box already ticked, but the fields are not showing. You have to untick the box, and then tick it to show the fields. I’ve just added some verbiage above that section, but the fields used to show without the customer having to do this process. Not sure why it changed, but perhaps there is CSS that would force those fields to show automatically? Thanks.
Plugin Support
Elena
(@elenathemehigh)
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Thank you; I’ve opened a ticket.
Plugin Support
Elena
(@elenathemehigh)
We believe our technical team has adequately addressed your question.
We are going to mark this thread as resolved.
Thank you!
