Title: Malware Scan Error
Last modified: November 19, 2022

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# Malware Scan Error

 *  Resolved [JulieMarie](https://wordpress.org/support/users/juliemarie/)
 * (@juliemarie)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/malware-scan-error-4/)
 * How do I make the malware scanner work properly? Every time I process a scan 
   it is blocked.
 * > Internal server error. Stage: get_modules_hashes
 * Thanks in advance!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmalware-scan-error-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/malware-scan-error-4/#post-16215765)
 * Hello.
    For further actions please contact us via our private Ticket System: 
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
   Please, paste the link to this topic, so we can identify you quickly.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/malware-scan-error-4/#post-16256875)
 * Hello,
 * We haven’t received your reply in a few days, so I’m going to mark this topic
   as “resolved”.
    If you have any further questions, you can start a new topic 
   anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Malware Scan Error’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

## Tags

 * [hashes](https://wordpress.org/support/topic-tag/hashes/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/malware-scan-error-4/#post-16256875)
 * Status: resolved