Title: Malware Scan error
Last modified: February 1, 2023

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# Malware Scan error

 *  Resolved [henk12990](https://wordpress.org/support/users/henk12990/)
 * (@henk12990)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/malware-scan-error-5/)
 * Good afternoon, I’ve just installed your plugin, but the malware scanner throws
   an error: Unexpected response code: 0. Error: timeout
   Stage: file_system_analysis.
 * Also, when this happens, my entire site throws an 502 error.
 * WP and plugins are up to date, PHP version is 8.2.1 and I even increased the 
   max_execution_time to 300 but that doesn’t change anything.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/malware-scan-error-5/#post-16429821)
 * Hello,
 * Are there any PHP errors in your webserver’s PHP logs?
 *  Thread Starter [henk12990](https://wordpress.org/support/users/henk12990/)
 * (@henk12990)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/malware-scan-error-5/#post-16433671)
 * Thanks for your message.
 * I reverted back to PHP 8.0.27 and all my problems are gone now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Malware Scan error’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [henk12990](https://wordpress.org/support/users/henk12990/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/malware-scan-error-5/#post-16433671)
 * Status: resolved