Title: Malware Scanner Error
Last modified: May 30, 2026

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# Malware Scanner Error

 *  Resolved [obkissiedu](https://wordpress.org/support/users/obkissiedu/)
 * (@obkissiedu)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/malware-scanner-error-2/)
 * I’m using the Malware Scannaner feature and I keep getting the below error.
 * **An error
   Internal server error.Stage: get_approved_hashes
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/malware-scanner-error-2/#post-18924134)
 * Hello [@obkissiedu](https://wordpress.org/support/users/obkissiedu/),
 * We need to gather some details about your site. Please open a ticket in our support
   system: 
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
   We look forward to hearing from you soon.Thank you.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 days, 1 hour ago](https://wordpress.org/support/topic/malware-scanner-error-2/#post-18930434)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [2 days, 1 hour ago](https://wordpress.org/support/topic/malware-scanner-error-2/#post-18930434)
 * Status: resolved