Title: Manually Adding Subscriber Not Working
Last modified: January 18, 2022

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# Manually Adding Subscriber Not Working

 *  Resolved [kurtisvanderpool](https://wordpress.org/support/users/kurtisvanderpool/)
 * (@kurtisvanderpool)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/)
 * I am trying to manually add a subscriber to a new list. I fill out their name
   and email information then hit save. But when I go to the list I added them to
   there is no subscriber. When I search for the subscriber I just added it does
   not show up. I have updated and troubleshooted everything and nothing is working.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-adding-subscriber-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/#post-15267546)
 * Hi [@kurtisvanderpool](https://wordpress.org/support/users/kurtisvanderpool/),
 * > When I search for the subscriber I just added it does not show up.
 * Can you please go to the MailPoet > Subscribers page and check if the subscriber
   hasn’t been moved to the Trash by clicking on the Trash filter?
 * If they are in the Trash, you won’t be able to re-subscribe them. You’d need 
   to delete them permanently, and then add them again to a list.
 * Let us know if that’s the case.
 *  Thread Starter [kurtisvanderpool](https://wordpress.org/support/users/kurtisvanderpool/)
 * (@kurtisvanderpool)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/#post-15278451)
 * HI [@bruberries](https://wordpress.org/support/users/bruberries/)
 * The subscriber was in the trash. I deleted them permanently, then added them 
   again. They are now showing up but still wont add to the list I selected them
   for.
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/#post-15285513)
 * Hi again [@kurtisvanderpool](https://wordpress.org/support/users/kurtisvanderpool/)
   👋🏽
 * Can you confirm that you can now open the subscriber after searching it on ‘MailPoet
   > Subscribers’?
 * If you can find it can you click on the Edit link when hovering over the subscriber
   name. That should open this screen where you should be able to add it to the 
   list.
 * 
    Link to image: [https://d.pr/i/VZB5p2](https://d.pr/i/VZB5p2)
 * Please give the above a try and let me know what of those steps is not working
   for you.
 * If you can’t see the list, please make sure that the list has not been deleted
   either.
 * Cheers
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/#post-15340580)
 * Hi there [@kurtisvanderpool](https://wordpress.org/support/users/kurtisvanderpool/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Manually Adding Subscriber Not Working’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 4 replies
 * 4 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/manually-adding-subscriber-not-working/#post-15340580)
 * Status: resolved