Title: Manually Create Missing Donations
Last modified: June 24, 2022

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# Manually Create Missing Donations

 *  Resolved [Steve Truman](https://wordpress.org/support/users/a3rev/)
 * (@a3rev)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/manually-create-missing-donations/)
 * Hi Support,
 * We had a ticket [PayPal 401 Unauthorized Token](https://wordpress.org/support/topic/paypal-api-generate-token-401-unorthorized/)
   that you gave me the resolution for – thank you.
 * However whilst that issue existed we have had 3 Donations that were made via 
   PayPal that never created a Donation on the site.
 * Each time a PayPal donation was created it Created an Error in the logs which
   is handly. And the Error Log is exactly the same for the Donations that did register
   in the GiveWP system – as it is for the 3 that did not.
 * The money is in the client’s PayPal account and it has left the Donors account–
   it just did not create the donation on the site at all.
 * My question is now that the Unauthorized Token issue is resolved
 * Is there a way that I manually create the missing Donations so it shows on the
   Donation card on the frontend and in the system on the back end?
 * Thank you
    Steve
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-create-missing-donations%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Steve Truman](https://wordpress.org/support/users/a3rev/)
 * (@a3rev)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/manually-create-missing-donations/#post-15766452)
 * Hi Guys,
 * Just as a follow-up – I probably should have mentioned that while no donation
   was created on the site when the Donation was made via a Donation Card – the 
   Donor was created.
 * See the Screenshot below – the Donor was created at the time of the Donation –
   but no amount was recorded.
 * [https://i.gyazo.com/6deee37483f70824371e95aabff1637f.png](https://i.gyazo.com/6deee37483f70824371e95aabff1637f.png)
 * My client would really like to ‘recover’ the Donations so they can show them 
   on the Donation Card Totals. If we can manually create the donations is there
   a way to edit the number of donations and the Total Donated that show on the 
   cards?
 * Thank you
    Steve
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/manually-create-missing-donations/#post-15779171)
 * Hi, [@a3rev](https://wordpress.org/support/users/a3rev/).
 * ​Glad you reached out. I can help you with that.
 * When our users need to add a manual donation, we encourage them to use our Manual
   Donations add-on.
 * The Manual Donations Add-on allows you to enter new Donations through your WordPress
   Dashboard. This add-on is not designed to actually charge donors’ cards/accounts
   but to add donations to reconcile donations that already exist elsewhere and 
   need to be added to your site. This article walks you through the steps to adding
   those manual donations.
 * You can learn more about it here [https://givewp.com/documentation/add-ons/manual-donations/](https://givewp.com/documentation/add-ons/manual-donations/).
 * If you’re interested in maximizing your use of GiveWP, reach out to our Customer
   Success team [here](https://givewp.com/contact-us) to demo our premium features
   and receive an exclusive discount on our plans!
 * Thanks for using GiveWP! Have a great day.
    -  This reply was modified 3 years, 11 months ago by [Matheus Martins](https://wordpress.org/support/users/matheusfd/).
 *  Thread Starter [Steve Truman](https://wordpress.org/support/users/a3rev/)
 * (@a3rev)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/manually-create-missing-donations/#post-15779560)
 * Hello [@matheusfd](https://wordpress.org/support/users/matheusfd/)
 * Thanks for getting back to me. I have read the doc that you linked to, and would
   be happy to buy the Manual Donations add on – except it does not do the 1 thing
   we want it to do – update the donors card on the frontend.
 * That’s a shame.
 * Anyway, thank you for your time.
 * Steve

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Manually Create Missing Donations’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Steve Truman](https://wordpress.org/support/users/a3rev/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/manually-create-missing-donations/#post-15779560)
 * Status: resolved