Manually Refresh Rules FAILURE

  • Resolved Stephen Brust

    (@webkatdesign)


    5 months, 2 weeks ago

    Yes I am getting this message on my site “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was February 2, 2025 9:23 pm, so this site may be missing new rules added since then. You may wait for the next automatic attempt at December 22, 2025 1:19 pm or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.“

    When I attempt to manually refresh the rules I get this message “No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.”

    I have triple checked my permissions and they read 755, I have even changed them to 777 and still NOT successfully refreshing rules. Can you tell me what I am doing wrong?

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    5 months, 2 weeks ago

    Hi @webkatdesign, thanks for your detailed message.

    I don’t think you’re doing anything wrong and if rules updates have been working fine up until now, the permissions you’ve tried are likely to be enough unless something has changed at the host’s end.

    Manually removing the wp-content/wflogs folder’s contents (or the whole wflogs folder) via FTP or hosting file manager should stand a good chance of solving the issue as a file may have become corrupt and unwritable. Wordfence should try to recreate the folder and files automatically within 30 minutes.

    Thanks,
    Peter.

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