Title: Manually Retry Payment Process
Last modified: November 27, 2021

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# Manually Retry Payment Process

 *  Resolved [Ethan5150](https://wordpress.org/support/users/ethan5150/)
 * (@ethan5150)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/manually-retry-payment-process/)
 * We’re using Stripe to process WooCommerce payments, however we noticed that numerous
   orders got stuck in “Pending Payment” – it turns out the Stripe Private Key expired(
   despite no notifications along the way) so I went it and created a new Private
   Key and re-set it in WooCommerce. However, my question is, how do I now go through
   and process the orders that are stuck in “Pending Payment” without completely
   deleting them and rebuilding them?
 * Screenshot here: [https://snipboard.io/5i2NJl.jpg](https://snipboard.io/5i2NJl.jpg)
    -  This topic was modified 4 years, 6 months ago by [Ethan5150](https://wordpress.org/support/users/ethan5150/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/manually-retry-payment-process/#post-15112138)
 * Hi [@ethan5150](https://wordpress.org/support/users/ethan5150/),
 * > my question is, how do I now go through and process the orders that are stuck
   > in “Pending Payment” without completely deleting them and rebuilding them?
 * If according to your [Stripe account dashboard ](https://dashboard.stripe.com/),
   your customer has not been charged for the orders as yet, and you don’t want 
   to cancel those orders, you could send an invoice to pay the orders to the customer
   using the action below.
 * ⌊http://cld.wthms.co/UM0HQV⌉⌊http://cld.wthms.co/UM0HQV⌉
    Link to image: [http://cld.wthms.co/UM0HQV](http://cld.wthms.co/UM0HQV)
 * The customer would receive an email to pay for the order and if payment is successful,
   the order status would be changed to `Processing`.
 * I hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘Manually Retry Payment Process’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

## Tags

 * [manually](https://wordpress.org/support/topic-tag/manually/)
 * [pending payment](https://wordpress.org/support/topic-tag/pending-payment/)
 * [process](https://wordpress.org/support/topic-tag/process/)
 * [retry](https://wordpress.org/support/topic-tag/retry/)

 * 1 reply
 * 2 participants
 * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/manually-retry-payment-process/#post-15112138)
 * Status: resolved