Title: Many Problems
Last modified: July 1, 2017

---

# Many Problems

 *  Resolved [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/)
 * I tested the plugin with the latest version of Siteorigin Panels and WordPress
   and nothing appears on the browsers screen. As browsers i mean Chrome, Firefox,
   Opera, Edge, Internet Explorer and Safari. In any of them appears nothing on 
   sceen when and i tested whatever widget from Codelights. I’m worging now in localhost
   creating a new website. I never had problems with Codelights widgets before.
   
   I’m using also siteorigin widgets bundle, and Siteorigim premiun 1.0.3 I’m using
   your latest version 1.1.4, reinstalled 3 times to test it. Can u help me? Thank
   you

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9283841)
 * Hey cesparza,
 * Please replicate the issue locally and provide the last 10 lines from your error.
   log file. That should clarify the reason!
 * Will be waiting for your reply …
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9283929)
 * Where is the log? I only insert the plugin in a page, and does not appear in 
   the browser. That’s all. And only from the last Siteorigin and WordPress updates
 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9304484)
 * Hey cesparza,
 * The blank screen usually means there’s a backend PHP error. Such errors may be
   connected with lots of things, including web server configuration and compatibility
   issues with some 3-rd party plugins. So we need to gather more information about
   it. [error.log](https://stackoverflow.com/questions/5127838/where-does-php-store-the-error-log-php5-apache-fastcgi-cpanel)
   is a file that stores information about such kind of errors.
 * Where to find this file? If you don’t know this yourself, **the best way will
   be to ask your administrator or hosting provider**.
 * The next step will be to replicate the issue and to provide me the last 10 lines
   from the error.log file.
 * Will be waiting for your reply!
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9305332)
 * Well i’m working locally, i mean the server is localhost, i told u in your official
   website. I goes to test it in a new website and tell u.
 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9305341)
 * If you’re able to replicate the issue locally, then you can use the localhost’s
   error.log as well.
 * Where to find it? Refer to the used web server/software documentation to locate
   this file.
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9305628)
 * Please tell me where i can send u the logs and some screenshots
 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9306339)
 * You can post them here. If they contain some private data, you can obfuscate 
   this data first, as it’s not required for the issue resolution.
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9306728)
 * I cannot send attachments here, im talking about the screenshots
 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9313023)
 * Hello cesparza,
 * You can either upload files to Dropbox (or somewhere else) and share links or
   use some special application like [https://app.prntscr.com/en/index.html](https://app.prntscr.com/en/index.html)
   or [https://gyazo.com/en](https://gyazo.com/en)
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9314446)
 * Of course i can waste my time using stupid and free tools, and you can send a
   simple contact email like Civilized people.
    Sorry but i started to contact you
   trought the official site of Codelights. You forced me to open an account to 
   came this forum to ask you the same. Sorry baby but i’m the owner of a web develiping
   company and my time cost money. We are talking about the same arounf¡d a month.
   Your last updated was 6 months ago, in these time WordPress and Siteorigin Panels
   have been updated more than once. If you intended to solve the problem you had
   already checked it. After three years of using, Codelights now is out of our 
   company now. Thank u very much for your lack of customer service.
 *  Plugin Author [Convertful Team](https://wordpress.org/support/users/rsukhar/)
 * (@rsukhar)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9318696)
 * Really sorry to hear that 🙁
 * CodeLights is an open source free product, and unfortunately, we don’t provide
   a premium-quality support at the moment. (Please read [https://wordpress.org/support/topic/about-the-plugin-support/](https://wordpress.org/support/topic/about-the-plugin-support/)
   for details). It’s not a business, it’s more like a hobby, and we develop and
   improve it in our spare time. To compensate this we tried to make the code as
   plain and self-explanatory as possible, so every developer could fix issues oneself
   and even [fork it](https://github.com/rsukhar/codelights) to create pull requests.
   And we believe this complies with the spirit of open-source to a significant 
   degree.
 * Regarding the updates frequency: we plan to make an update this weekend. Stay
   in touch!
 * If there’s still a small chance you can change your decision, and I can help 
   you with your original issue, please send me the error.log and screenshots to
   rs (at) codelights.com We don’t provide support via email, but I’ll be waiting
   for this particular email.
    -  This reply was modified 8 years, 11 months ago by [Convertful Team](https://wordpress.org/support/users/rsukhar/).
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9318799)
 * _*Reads. Raises hand.*_
 * [@cesparza](https://wordpress.org/support/users/cesparza/) You are operating 
   under some incorrect assumptions and your behavior is wrong. Here’s some examples.
 * > Of course i can waste my time using stupid and free tools, and you can send
   > a simple contact email like Civilized people.
 * And
 * > Sorry but i started to contact you trought the official site of Codelights.
   > You forced me to open an account to came this forum to ask you the same.
 * And
 * > After three years of using, Codelights now is out of our company now. Thank
   > u very much for your **lack of customer service.**
 * You’re not entitled to even a reply and you owe the plugin author an apology.
 * Full stop: **You are NOT a customer of anyone here.** You are a free user of 
   free software and that’s not nearly the same relationship.
 * No one here owes you anything and your behavior isn’t appropriate. I’m marking
   this topic resolved and hope if you need more support you will leave your sense
   of entitlement out of it.
 *  Thread Starter [cesparza](https://wordpress.org/support/users/cesparza/)
 * (@cesparza)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9320988)
 * Who are you to scold me?
    An apology to the author? why? For laughing in my face
   month after month? Perhaps i’m not a client of anyone here, but precisely those
   that make free software should be more careful with people who use their “professional”
   products if they want to win money in a future.
 * If someone talks about a problem, it’s logical not to treat him as an idiot or
   a teenager.
    The majority of users of WordPress in 2017 we are professionals,
   not amateur bloggers. The incredible thing is to promote a plugin that does not
   meet a minimum standards. If you don’t like my language, can unsubscribe my account
   if you have balls to do it, because everyone knows that wordpress.org do not 
   cancel any account, violating all data protection rules of all countries, specially
   where i came from, the European community. Bae you the tone, and put order among
   your amateur collaborators, I am very respectful, until others touch my balls
   and try to laugh at me. You do not make me earn money, maybe the users of this
   platform are the ones that make you earn money. And I remind you, the plugin 
   does not work and the problem is not solved. Just for your information.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Many Problems’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/codelights-shortcodes-and-widgets_6b7989.
   svg)
 * [Sidebar Widgets by CodeLights](https://wordpress.org/plugins/codelights-shortcodes-and-widgets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/codelights-shortcodes-and-widgets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/codelights-shortcodes-and-widgets/)
 * [Active Topics](https://wordpress.org/support/plugin/codelights-shortcodes-and-widgets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/codelights-shortcodes-and-widgets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/codelights-shortcodes-and-widgets/reviews/)

 * 13 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/many-problems-10/#post-9318799)
 * Status: resolved