• Resolved ildomandatore

    (@ildomandatore)


    I cleared the thumbnail cache on your plugin and haven’t seen many images for a few days. I disabled all plugins and changed theme. The problem persists.

    I have Optimole and I don’t have your lazy loading. Images are uploaded via the cloud. How could I solve the problem?

    The page I need help with: [log in to see the link]

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  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @ildomandatore,

    If you’re using a CDN to host your post thumbnails -I guess this is what you meant with “the cloud”- then that may be the reason as WordPress Popular Posts expects to find images in wp-content\uploads\[year]\[month]. If the plugin doesn’t find post images in that directory (eg. because they have been moved to “the cloud” as you said) then it won’t be able to generate thumbnails either.

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