Title: Map bug? Last modified: December 20, 2021 --- # Map bug? * Resolved [opnavisuals](https://wordpress.org/support/users/opnavisuals/) * (@opnavisuals) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/) * Hello, * Thank you for this wonderful plugin. * I have used it to create a map of expatriate Danes in the U.K. to help find and connect with each other. 200+ Danes have added themselves in the past 4 days, and it’s really well received. * However, about 10-15 people have reported an issue when loading the map to set a new pin. The map only loads a small corner, and gets stuck. * > [View post on imgur.com](https://imgur.com/a/GdrXiKT) * What is causing this issue? * Thanks in advance! * Andreas // Opna Visuals * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmap-bug%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15182148) * Hej Andreas, * thanks for reaching out! I’ll dive into this issue right now and keep you posted. * Bye, Daniel * Plugin Author [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15182469) * [@opnavisuals](https://wordpress.org/support/users/opnavisuals/) This is what I came up with so far: * – This might be a problem related to a missing SSL certification. The url you provided is not https. But currently the page redirects to https. When I had a first look I noticed the exact same error as you described but later on I could not reproduce it again. Maybe the SSL was not active until now? In any case it is important to have an active SSL certificate installed to avoid mixed content issues that could lead to missing map tiles. * – If the problem still persist you can try to switch the “Map Style” in the settings. Maybe this helps as different map tile providers serve with different performances. * In any case let me know how this is proceeding. I’ll give my best to solve the issue. * PS: Your map has an impressive traction for this short period of online time. Congrats! Looking forward where this is going. Let me know if you have any feature requests. * Thread Starter [opnavisuals](https://wordpress.org/support/users/opnavisuals/) * (@opnavisuals) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15182531) * Thank you, [@100plugins](https://wordpress.org/support/users/100plugins/)! * I do have HTTPS forward enabled on the server, and my SSL Cert (Let’s Encrypt) should be fine. * I will have a deeper dive tomorrow and revert, if I find anything else. 🙂 * And thank you! The Danish community in the U.K. clearly wanted to unite, and I just happened to make it happen. * I have only used the map for 4-5 days, so I do not have many requests yet – but off the top of my head; _custom pins (.svg?)_ could be cool, and the _ability to toggle what information to collect (such as disabling “address” on frontend)_: o) * Thanks a ton for your help! - This reply was modified 4 years, 5 months ago by [opnavisuals](https://wordpress.org/support/users/opnavisuals/). * Thread Starter [opnavisuals](https://wordpress.org/support/users/opnavisuals/) * (@opnavisuals) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15182535) * On the comment about toggling what to select: I have just used display:none; on those classes for now. * Plugin Author [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15185866) * Hej Andreas, * I released a major update last night including some optimisation that may target your issue. Let me know if you still experience problems. * And yeah, custom pins is definitely on my high priority list and will probably ship with the next update already. * What you did by display:none for the unwanted form fields is legit and I will actually recommend this way in the FAQ. * with best regards, Daniel * Plugin Author [100plugins](https://wordpress.org/support/users/100plugins/) * (@100plugins) * [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15215773) * Hey [@opnavisuals](https://wordpress.org/support/users/opnavisuals/), * Happy happy 2022! I hope you had a good start and just wanted to let you now that I released a new plugin version (1.2.2). The PRO version has many new main features and using custom markers is one of them. * Concerning your former issue I assume it’s solved and so I will mark this post as resolved. Let me know if I can help you any further. * With best regards, Daniel Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Map bug?’ is closed to new replies. * ![](https://ps.w.org/open-user-map/assets/icon-256x256.png?rev=2779645) * [Open User Map](https://wordpress.org/plugins/open-user-map/) * [Frequently Asked Questions](https://wordpress.org/plugins/open-user-map/#faq) * [Support Threads](https://wordpress.org/support/plugin/open-user-map/) * [Active Topics](https://wordpress.org/support/plugin/open-user-map/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/open-user-map/unresolved/) * [Reviews](https://wordpress.org/support/plugin/open-user-map/reviews/) * 6 replies * 2 participants * Last reply from: [100plugins](https://wordpress.org/support/users/100plugins/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/map-bug/#post-15215773) * Status: resolved