Title: Map cannot be saved Last modified: October 19, 2023 --- # Map cannot be saved * Resolved [doffine](https://wordpress.org/support/users/doffine/) * (@doffine) * [2 years, 7 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/) * We wanted to let you know that we are having the same problem as many other users of this plugin. When the plugin is freshly installed, maps cannot be created because they cannot be saved. This does not seem to be a problem for existing installations. This problem seems to be happening after the last update 1 month ago.Will this issue be addressed and fixed soon? Viewing 12 replies - 1 through 12 (of 12 total) * [WillOfTheWeb](https://wordpress.org/support/users/willoftheweb/) * (@willoftheweb) * [2 years, 7 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17146647) * I’m just moving to a different system. Support is going down the tubes here. There is a work around though. Go to ‘Engine’ at the top of the page and choose a different one and then return. It comes back. * [redbikini](https://wordpress.org/support/users/redbikini/) * (@redbikini) * [2 years, 6 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17175958) * Workaround doesn’t work for me. Maps are now showing nothing. Any news regarding update? - This reply was modified 2 years, 6 months ago by [redbikini](https://wordpress.org/support/users/redbikini/). * Plugin Support [Support Ole](https://wordpress.org/support/users/trsupsys/) * (@trsupsys) * [2 years, 6 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17177507) * [@redbikini](https://wordpress.org/support/users/redbikini/) * Hello. * Please make sure that you have specified your personal API Key for the selected Engine. * [redbikini](https://wordpress.org/support/users/redbikini/) * (@redbikini) * [2 years, 6 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17207155) * APIs are right. Doesn’t show any map in frontend. Cookies allowed. Can’t change from Stamen light to another map theme. - This reply was modified 2 years, 6 months ago by [redbikini](https://wordpress.org/support/users/redbikini/). * Thread Starter [doffine](https://wordpress.org/support/users/doffine/) * (@doffine) * [2 years, 6 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17235885) * Hello, thanks for the workaround. It works for now. But it’s not a permanent solution to our problem. We are using this plugin on 100+ websites and as you can imagine with this number of installations, we are asking ourselves if bugs are still being fixed or do we have to look for another plugin because this plugin is abandoned? Thanks! * Plugin Support [Support Ole](https://wordpress.org/support/users/trsupsys/) * (@trsupsys) * [2 years, 5 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17298063) * The plugin is not abandoned and is still under active development. There have been temporary delays in releasing new versions due to increased load after PHP and WP updates. Also in the plugin directly updated JS libraries as required by the map provider. It became a requirement to provide API keys. * Thread Starter [doffine](https://wordpress.org/support/users/doffine/) * (@doffine) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17335831) * Hello [@trsupsys](https://wordpress.org/support/users/trsupsys/), * since you marked this thread as resolved weeks ago we just checked if the bug described in our thread starter posting really has been fixed. Unfortunately we have to see that it doesn’t. So we re-set this thread to “not resolved” again. * The bug still persists, so I can re-post the exact same sentence: “When the plugin is freshly installed, maps cannot be created because they cannot be saved.” * You can easily reproduce this by installing your plugin in a fresh WordPress test website (let’s say here: [https://wpsandbox.net/](https://wpsandbox.net/)) and just try to save. It doesn’t work. You still have to take the workaround of toggling to another engine and toggling back to the original one. After this you can save, not before. * Since this is a clear bug, we ask ourselves if you intend to fix this? * Greetings and thank you for your work, -doffine * Plugin Support [Support Ole](https://wordpress.org/support/users/trsupsys/) * (@trsupsys) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17351645) * This is because it is now mandatory to specify the API. We will make a fix so that in the next version MapBox will be the default instead of Leaflet. * Thread Starter [doffine](https://wordpress.org/support/users/doffine/) * (@doffine) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17351686) * Hi [@trsupsys](https://wordpress.org/support/users/trsupsys/), * oh ok, thanks for letting us know. Would you give us a hint where the Leaflet API key can be specified and where we can get an API key for Leaflet at all? * And the second question would be: When there is an API key mandatory, why can we save the map when we toggle to another engine, toggle then back to Leaflet and just click on “save” then? We haven’t specified an API key anywhere, but just toggled the engine forth and back one time and then it works (saving the map and displaying it on the frontend, too). * Greetings, -doffine * Plugin Support [Support Ole](https://wordpress.org/support/users/trsupsys/) * (@trsupsys) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17351720) * [@doffine](https://wordpress.org/support/users/doffine/) * That’s what we’re going to have to deal with. I’ll keep you posted. * Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/) * (@supsysticcom) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17365758) * Fix released. * Please update plugin to 1.2.17 version. * Thread Starter [doffine](https://wordpress.org/support/users/doffine/) * (@doffine) * [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17366355) * Hey [@supsysticcom](https://wordpress.org/support/users/supsysticcom/), * thank you for letting us know. We just updated and can confirm that this bug is fixed now and everything works fine. Great! 🙂 * Thank you a lot for your work, -doffine Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Map cannot be saved’ is closed to new replies. * ![](https://ps.w.org/ultimate-maps-by-supsystic/assets/icon-256x256.jpg?rev=1964943) * [Ultimate Maps by Supsystic](https://wordpress.org/plugins/ultimate-maps-by-supsystic/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-maps-by-supsystic/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-maps-by-supsystic/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-maps-by-supsystic/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-maps-by-supsystic/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-maps-by-supsystic/reviews/) ## Tags * [ap](https://wordpress.org/support/topic-tag/ap/) * [bing map](https://wordpress.org/support/topic-tag/bing-map/) * [Ultimate maps](https://wordpress.org/support/topic-tag/ultimate-maps/) * [ums](https://wordpress.org/support/topic-tag/ums/) * 12 replies * 5 participants * Last reply from: [doffine](https://wordpress.org/support/users/doffine/) * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/map-cannot-be-saved/#post-17366355) * Status: resolved