Title: Map doesn’t work.
Last modified: April 18, 2023

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# Map doesn’t work.

 *  Resolved [claudiuvochitoiu](https://wordpress.org/support/users/claudiuvochitoiu/)
 * (@claudiuvochitoiu)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/map-doesnt-work-6/)
 * Hi,
 * I am experiencing an issue with our map [https://runamokmaple.com/retailers/](https://runamokmaple.com/retailers/)
 * The map is not working. We get an errors in console.
 * Uncaught TypeError: Cannot read properties of undefined (reading ‘createInstance’)
   
   at WPGMZA.Map.onFeaturesFetched (wp-google-maps-pro.min.js?ver=9.0.17+pro-8.1.20:
   1:59593)at success (wp-google-maps-pro.min.js?ver=9.0.17+pro-8.1.20:1:54627)at
   params.success (wp-google-maps-pro.min.js?ver=9.0.17+pro-8.1.20:1:93983)at c (
   jquery.min.js?ver=3.6.1:2:28327)at Object.fireWith [as resolveWith](https://wordpress.org/support/topic/map-doesnt-work-6/29072?output_format=md)
   at l (jquery.min.js?ver=3.6.1:2:80045)at XMLHttpRequest. (jquery.min.js?ver=3.6.1:
   2:82499)
 * How can I fix it?
   Kind regards, Claudiu

Viewing 1 replies (of 1 total)

 *  Plugin Author [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * (@dylanauty)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/map-doesnt-work-6/#post-16665565)
 * Hi [@claudiuvochitoiu](https://wordpress.org/support/users/claudiuvochitoiu/),
 * Thank you for getting in touch, we do appreciate your time. Unfortunately, as
   you are using our Pro add-on, I will need to ask that your reach out to us directly
   on [our website](https://www.wpgmaps.com/contact-us/) instead.
 * As per the WordPress.org [guidelines](https://make.wordpress.org/support/trouble/section-1-getting-started/what-is-not-supported),
   we are not allowed to provide any premium support via these forum threads.
 * With that said, we’d be more than happy to assist you in debugging and resolving
   this issue directly.
 * **Note:** As per the guidelines mentioned, we will be marking this thread as 
   resolved, as premium support may not be managed via these forums.

Viewing 1 replies (of 1 total)

The topic ‘Map doesn’t work.’ is closed to new replies.

 * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363)
 * [WP Go Maps - Google Maps, OpenStreetMap, Leaflet Map](https://wordpress.org/plugins/wp-google-maps/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-google-maps/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-google-maps/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-google-maps/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-google-maps/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-google-maps/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [DylanAuty](https://wordpress.org/support/users/dylanauty/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/map-doesnt-work-6/#post-16665565)
 * Status: resolved