Title: Map not loading
Last modified: August 30, 2023

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# Map not loading

 *  Resolved [torbaytots](https://wordpress.org/support/users/torbaytots/)
 * (@torbaytots)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-29/)
 * Hello. I think I am going mad, I cannot seem to get my maps to show my pins? 
   I have cleared the cache, optimised the database and cleared the minify yet I
   am still stuggling to see any pins. I have over 300 locations all over the South
   West of UK.
 * Can anyone help or advise what I can do to fix this?
 * Running Geodirectory Version 2.3.19 & GeoDirectory Location Manager 2.3.4
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmap-not-loading-29%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Stiofan](https://wordpress.org/support/users/stiofansisland/)
 * (@stiofansisland)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-29/#post-17013307)
 * Hi [@torbaytots](https://wordpress.org/support/users/torbaytots/),
 * We are not allowed to support premium products here (WP rules) please open a 
   ticket here [https://wpgeodirectory.com/support/](https://wpgeodirectory.com/support/)
 * Thanks,
 * Stiofan
 *  Thread Starter [torbaytots](https://wordpress.org/support/users/torbaytots/)
 * (@torbaytots)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-29/#post-17013503)
 * I do not have an account for the link you sent me nor can see a direct email 
   I can contact for support. The locations plugin was gifted to me.
 *  Plugin Author [Paolo](https://wordpress.org/support/users/paoltaia/)
 * (@paoltaia)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-29/#post-17013563)
 * Hi there, 
   if you wish to get support from us, you must get a license from us.
   We only provide support for premium plugin to active members. Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Map not loading’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Paolo](https://wordpress.org/support/users/paoltaia/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-29/#post-17013563)
 * Status: resolved