Title: Map not loading after update Last modified: August 21, 2016 --- # Map not loading after update * [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/) * Hi, * I just updated to the latest version (2.1) and not the map just shows grey. It will load with no locations if I select get user location in options but that is it. * I checked the console and there is a 500 internal error when calling this: * /store-locator/sl-inc/includes/sl-xml.php? * I have tried to run this plugin all on it’s own with a stock 2013 theme and it will not run as well. * This is a windows server. * [http://wordpress.org/plugins/store-locator/](http://wordpress.org/plugins/store-locator/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096706) * The file sl-env.php that is included with zl-xml.php is the problem. The 500 error is caused by the if (!defined statement and then it fails to connect to fetch the locations. * Plugin Author [Viadat](https://wordpress.org/support/users/viadat/) * (@viadat) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096858) * Ok — looking into this. Have tested in a Windows server environment in addition to Linux, but never encountered the 500 error as you describe. Wondering why DB_USER is already defined in your set-up, causing the if statement to fail. Do you have a custom set-up? * Had identified another potential fix (the “?” at the end w/o a querystring afterwards may cause a problem for some), so releasing that shortly * Thread Starter [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096860) * Hey Viadat ty for looking at this. * The server is not custom. It is standard Enom shared windows server. The wordpress core is not altered either. I tried running vanilla with only this plugin and it still will not work. * Thread Starter [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096861) * Here is the page the plugin is running on: * [http://bmoreorganic.com/index.php/where-to-buy/](http://bmoreorganic.com/index.php/where-to-buy/) * Plugin Author [Viadat](https://wordpress.org/support/users/viadat/) * (@viadat) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096862) * Can you configure the server not to run with the ‘index.php’ in the URL? See if that improves anything. * Thread Starter [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096866) * I dont think I can configure that enom server to not do that but I turned the permalinks to default and no change. * [http://bmoreorganic.com/?page_id=36](http://bmoreorganic.com/?page_id=36) * Plugin Author [Viadat](https://wordpress.org/support/users/viadat/) * (@viadat) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096871) * Receiving “Directory Listing Denied. This Virtual Directory does not allow contents to be listed.” errors when trying to view any sub-directories leading up to the sl-xml.php file. The permissions are most likely too restrictive, do you know how to adjust them? * Plugin Author [Viadat](https://wordpress.org/support/users/viadat/) * (@viadat) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096902) * Just released v2.3.1 .. see if that improves it for you * Thread Starter [xxbossmanxx](https://wordpress.org/support/users/xxbossmanxx/) * (@xxbossmanxx) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096906) * Hi Viadat, Thank you for following up. It did not help the problem. I am going to try to see what enom can do since I think they must have a file permission issue. I will report back my findings. * Plugin Author [Viadat](https://wordpress.org/support/users/viadat/) * (@viadat) * [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096907) * Ok sounds great Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Map not loading after update’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/store-locator_343c21.svg) * [Store Locator for WordPress with Google Maps – LotsOfLocales](https://wordpress.org/plugins/store-locator/) * [Frequently Asked Questions](https://wordpress.org/plugins/store-locator/#faq) * [Support Threads](https://wordpress.org/support/plugin/store-locator/) * [Active Topics](https://wordpress.org/support/plugin/store-locator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/store-locator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/store-locator/reviews/) * 10 replies * 2 participants * Last reply from: [Viadat](https://wordpress.org/support/users/viadat/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/map-not-loading-after-update/#post-4096907) * Status: not resolved