Title: Maps stopped working, now getting jscript error
Last modified: August 3, 2017

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# Maps stopped working, now getting jscript error

 *  Resolved [simonsolar2c](https://wordpress.org/support/users/simonsolar2c/)
 * (@simonsolar2c)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/maps-stopped-working-now-getting-jscript-error/)
 * The maps stopped working because we didnt have the API key installed.
    Ive now
   added that, using the same key for the second ‘google api’ field since I couldnt
   find where to create that. Then the error message disappeared on the page, now
   it says loading map, forever. I followed the plugins trouble shooting guide up
   to the point to check for javascript errors in the console. It says the following
   errors but I have no idea whjat they mean or how to fix them (way above my pay
   grade) Any helpful suggestions appreciated. PS I hit update all to the wordpress
   and plugings. (index):176 Uncaught TypeError: Cannot read property ‘msie’ of 
   undefined at (index):176 at dispatch (jquery-1.11.3.min.js?ver=1.11.3:4) at r.
   handle (jquery-1.11.3.min.js?ver=1.11.3:4) (anonymous) @ (index):176 dispatch
   @ jquery-1.11.3.min.js?ver=1.11.3:4 r.handle @ jquery-1.11.3.min.js?ver=1.11.3:
   4

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [simonsolar2c](https://wordpress.org/support/users/simonsolar2c/)
 * (@simonsolar2c)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/maps-stopped-working-now-getting-jscript-error/#post-9379126)
 * Okay weird – I removed [bgmp-map] at the top of the page and its all working 
   now. I have no idea why that is not needed, when it says to put it in , in the
   tutorial.
 *  [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * (@jarryd-long)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/maps-stopped-working-now-getting-jscript-error/#post-9389117)
 * Hi there
 * Thank you for getting in touch with us.
 * I suspect you may have confused our plugin with another as we (WPGMaps) authors
   of WP Google Maps don’t recommend adding the aforementioned shortcode at the 
   top of the page.
 * So glad to hear everything is now working as expected on your side though.
 * Just shout if there’s anything else we can assist you with regarding our plugin
   🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Maps stopped working, now getting jscript error’ is closed to new replies.

 * ![](https://ps.w.org/wp-google-maps/assets/icon-256x256.png?rev=3058363)
 * [WP Go Maps - Google Maps, OpenStreetMap, Leaflet Map](https://wordpress.org/plugins/wp-google-maps/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-google-maps/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-google-maps/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-google-maps/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-google-maps/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-google-maps/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/maps-stopped-working-now-getting-jscript-error/#post-9389117)
 * Status: resolved