Support » Plugin: Contact Form 7 » Markup broken after update & lack of support

  • With 5.7 update there is an annoying autop filter which ads <p> and <br> tags to form markup. On the form page it can be solved with some additional CSS, but in case of HTML-email it won’t help at all (the plugin adds these tags even to the email).

    The issue was reported to the plugin author and was announced to be fixed in 5.7.1, but the problem is not solved. The plugin still adds unnecessary tags to markup.

    Moreover, version 5.7.2 has introduced HTML formatter with “Additional end-tag omission handling“, and this feature cannot recognize nested tables and some other stuff, so the whole markup (especially in HTML-mail) is now broken due to unnecessary end-tag handling.

    I’ve checked the Support forum and saw that a lot of people are facing the same problem and reporting it, but the plugin author just ignores the issue, not replying to the vast majority of users or just denying the fact that the plugin update causes all these problems. Yeah, there are the other plugins, themes, WP version, anything else but CF7 is the reason 🙂

    And there is no improvement in the issue since the latest update (almost a month).

    Why solve a problem when it’s easier to pretend it doesn’t exist, of course.

    And this lack of support angers me the most.

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  • My mail formatting is not working as well since the last update. I receive the emails from the contact form like a mess… <br> tags are not working so no line breaks etc… in the emails I receive through the contact form.. It was working fine for years. I wish they fix it soon. It has been quite a while and still no updates about this.

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