Title: Massive problems with plugin
Last modified: January 27, 2025

---

# Massive problems with plugin

 *  Resolved [soulshinebright](https://wordpress.org/support/users/soulshinebright/)
 * (@soulshinebright)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/massive-problems-with-plugin/)
 * I cannot login to my site. Members cannot login. I am now, for some reason, considered
   non-existent to WordPress. I had to create another account to ask this question.
   I’ve been dealing with WordPress support for a week to handle this, and it hasn’t
   been fixed. They say it is a bug with the plug-in. I can’t do anything: access
   my account, access my dashboard, or do anything in my dashboard. This is a massive
   problem.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmassive-problems-with-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * (@alexandrubodea)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/massive-problems-with-plugin/#post-18269438)
 * Hi [@soulshinebright](https://wordpress.org/support/users/soulshinebright/),
 * From what I can see while looking at this page: [https://healingfromharm.com/login/](https://healingfromharm.com/login/),
   the Paid Member Subscriptions plugin appears to be currently deactivated (the
   page renders the Login shortcode instead of the form).
 * Still, regarding the issue:
 * If you go to Paid Member Subscriptions -> Settings -> General-> see if you have
   the “_Redirect Default WordPress Pages_” setting enabled. In case it’s enabled
   then try to disable it to see if it fixes the issue, or in case you want it to
   be enabled, then you can still log in (as an Administrator) through the default
   WordPress Login form while using the URL shown in the setting description (you
   can read more about this [here](https://www.cozmoslabs.com/docs/paid-member-subscriptions/settings/general/#Redirect_Default_WordPress_Pages)).
 * It is very important here that still from Paid Member Subscriptions -> Settings-
   > General-> at the bottom of the page you define in the “Membership Pages” section,
   the specific pages that contain our [shortcodes](https://www.cozmoslabs.com/docs/paid-member-subscriptions/shortcodes/).
 * Let me know how this goes.
 * Best regards,

Viewing 1 replies (of 1 total)

The topic ‘Massive problems with plugin’ is closed to new replies.

 * ![](https://ps.w.org/paid-member-subscriptions/assets/icon-256x256.png?rev=2961161)
 * [Paid Membership Subscriptions - Effortless Memberships, Recurring Payments & Content Restriction](https://wordpress.org/plugins/paid-member-subscriptions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-member-subscriptions/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-member-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-member-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-member-subscriptions/reviews/)

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)

 * 1 reply
 * 2 participants
 * Last reply from: [alexandrubodea](https://wordpress.org/support/users/alexandrubodea/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/massive-problems-with-plugin/#post-18269438)
 * Status: resolved