Title: Master Slider Causing Website Loading Failures
Last modified: September 1, 2016

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# Master Slider Causing Website Loading Failures

 *  Resolved [gb2012](https://wordpress.org/support/users/gb2012/)
 * (@gb2012)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/)
 * Hi,
 * Master Slider appears to be causing my website to not load on mobile. Every time
   I try to visit the site, I have to hit refresh 1 or 2 times before the homepage
   loads. I disabled master slider, and the site started working properly, so I 
   know it is the plugin. But now I’m not sure if there’s anything I can do to fix
   the problem aside from just getting rid of this plugin and using something else.
   I’d really like to stick with Master Slider for this site and future website 
   projects, but I can’t figure out how to get it to stop causing loading problems.
   Any advice on this would be very much appreciated.
 * Thank you.
 * [https://wordpress.org/plugins/master-slider/](https://wordpress.org/plugins/master-slider/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664946)
 * Hi,
 * Could you send us your page URL? We will check it for any possible issue and 
   let you know.
 * Waiting to hear from you again.
 * Regards
    Averta
 *  Thread Starter [gb2012](https://wordpress.org/support/users/gb2012/)
 * (@gb2012)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664950)
 * Thank you. The URL is stasdevelopment.com.
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664966)
 * Hi,
 * Could you give us more information about your mobile OS and browser? (name and
   version)
 * I’ve checked it in chrome for android and it loaded correctly even in first view.
 * Waiting to hear from you again.
 *  Thread Starter [gb2012](https://wordpress.org/support/users/gb2012/)
 * (@gb2012)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664970)
 * One of the browsers it doesn’t load with is Safari on iPhone OS version 9.3.2.
 *  Thread Starter [gb2012](https://wordpress.org/support/users/gb2012/)
 * (@gb2012)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664991)
 * Any luck with figuring out what might be causing this?
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664998)
 * Hi,
 * Seems that you are removed the slider from your pages.
 * Could you create a test page that contains slider please?
 * Currently it works correctly even in mentioned browser, OS.
 * Waiting to hear from you again.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Master Slider Causing Website Loading Failures’ is closed to new replies.

 * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064)
 * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/master-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/master-slider/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [averta](https://wordpress.org/support/users/averta/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/master-slider-causing-website-loading-failures/#post-7664998)
 * Status: resolved