Title: Material section endless loading
Last modified: November 8, 2024

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# Material section endless loading

 *  [Taisa – Raquel García Arévalo](https://wordpress.org/support/users/taisa1984/)
 * (@taisa1984)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/)
 * Hi,
 * I am uploading course contents for one of my customers, and wanted to use the“
   Materials” section, but it works really slow, both on the lessons settings to
   upload or show the materials, and also on the course Materials tab it keeps loading
   and loading, takes a lot of time or sometimes doesn’t end loading.
   Is there something
   that can be done to solve this? Some ideas?
 * It is not a traffic issue. Resources maybe are not much but should be enough 
   for a small academy with 1 online course. I work with other academies with more
   resource needing themes in similar hostings and I don’t have this kind of issues.
   
   Regards,Taisa

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * (@briantp)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/#post-18125871)
 * Hi **Taisa**,
 * The issue might be related to caching plugins or a conflict with the REST API.
   Please try deactivating any caching plugins or other plugins one by one to see
   if the issue resolves. Additionally, testing with a different theme could help
   identify if there’s a theme-related conflict.
 * If these methods do not improve the loading times, please reach out again, and
   we’ll provide further assistance with a suitable solution.
 * Best regards,
   Brianvu-tp
 *  Thread Starter [Taisa – Raquel García Arévalo](https://wordpress.org/support/users/taisa1984/)
 * (@taisa1984)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/#post-18126308)
 * I had already added the course page to the cache exceptions, so it wasn’t this.
 * I think it can be because somehow this takes a lot of resources, but I don’t 
   think it should. It shouldn’t be so resource consuming to do a query / show a
   list.
 * Also, today the materials at the course page finally appeared and only after 
   some seconds (slow, but not so much) and they aren’t ordered! Neither by lesson,
   neither by name. How are they ordered?
 *  Thread Starter [Taisa – Raquel García Arévalo](https://wordpress.org/support/users/taisa1984/)
 * (@taisa1984)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/#post-18126583)
 * Hi,
   Just found something else…There are those .tmp files for the materials I 
   uploaded repated multiple times on the uploads folder. What are those, why are
   they there? Are they maybe being created on that process and that is why they
   take so long or something like that? Can I safely delete them?Screenshot:[https://www.taisa-designer.com/wp-content/uploads/2024/11/Captura-de-pantalla-2024-11-11-113038.png](https://www.taisa-designer.com/wp-content/uploads/2024/11/Captura-de-pantalla-2024-11-11-113038.png)
   Thanks and regards,Taisa
    -  This reply was modified 1 year, 7 months ago by [Taisa - Raquel García Arévalo](https://wordpress.org/support/users/taisa1984/).
 *  Plugin Support [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * (@briantp)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/#post-18128170)
 * Hi Taisa,
 * The issues you mentioned seem quite complex and may require a deeper investigation.
   Since the scope of support here is limited, we recommend creating a free support
   ticket on our dedicated forum. This will allow our development team to thoroughly
   examine the issue and provide the most accurate solution.
 * You can create a ticket with the subject “Taisa – Raquel García Arévalo – Material
   section endless loading” on our official forum.Please [visit](https://wordpress.org/plugins/learnpress/)
   and select “[Support](https://imgbb.com/FbC0zxS)” to submit the ticket.
 * Thank you for your patience and understanding, and we look forward to assisting
   you further!
 * Best regards,
   Brianvu-tp

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Material section endless loading’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
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 * 4 replies
 * 2 participants
 * Last reply from: [brianvu-tp](https://wordpress.org/support/users/briantp/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/material-section-endless-loading/#post-18128170)
 * Status: not resolved