Title: Mautic issues?
Last modified: April 7, 2020

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# Mautic issues?

 *  Resolved [carlosmk](https://wordpress.org/support/users/carlosmk/)
 * (@carlosmk)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/)
 * the plugin seems unable to connect to my mautic
    [https://marketing.mindwork-s.com](https://marketing.mindwork-s.com)
   I set username and password, nothing. apy and HTTP requests active. anything 
   I can do?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [carlosmk](https://wordpress.org/support/users/carlosmk/)
 * (@carlosmk)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/#post-12642200)
 * has anybody connected it to Mautic actually?
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/#post-12645306)
 * Hi [@carlosmk](https://wordpress.org/support/users/carlosmk/),
 * Can you try to delete app/cache from Mautic project folder and see if you’re 
   able to connect after that?
 * Cheers,
    Predrag
 *  Thread Starter [carlosmk](https://wordpress.org/support/users/carlosmk/)
 * (@carlosmk)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/#post-12646232)
 * No, it seems to make no difference.
 *  [mahamcou](https://wordpress.org/support/users/mahamcou/)
 * (@mahamcou)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/#post-12659181)
 * [@carlosmk](https://wordpress.org/support/users/carlosmk/) [@wpmudev-support1](https://wordpress.org/support/users/wpmudev-support1/)
 * Greetings. I faced the same issue and fixed it.
    **Problem:** If you are trying
   to connect to Mautic using your admin account credentials Mautic will smartly
   protect you from doing so! Mautic will block that request to connect.
 * **Solution:**
    Use / Create another user with admin capabilities and use this
   new account to connect your Hustle to it.
 * Let me know if this works for you.
    Regards, Khaled
    -  This reply was modified 6 years, 2 months ago by [mahamcou](https://wordpress.org/support/users/mahamcou/).
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mautic-issues/#post-12659794)
 * Hello [@carlosmk](https://wordpress.org/support/users/carlosmk/)
 * I trust you are doing well!
 * I could connect Mautic from my site with no issues. Are there any JS errors in
   teh developer’s console when you’re trying to connect? To see the JS errors, 
   please right click on your browser and Inspect the page; open the Console tab
   to see all errors.
 * Please also try [@mahamcou](https://wordpress.org/support/users/mahamcou/) suggestions
   to create a new user a connect with these credentials.
 * Please advise,
 * Kind regards,
    Nastia
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mautic-issues/#post-12736760)
 * Hello [@carlosmk](https://wordpress.org/support/users/carlosmk/)
 * I hope you are doing well!
 * We haven’t heard back from you for a while now so we’ve marked this ticket as
   resolved. If you do have any followup questions or require further assistance
   feel free to reopen it and let us know here.
 * Kind regards,
    Nastia
 *  Thread Starter [carlosmk](https://wordpress.org/support/users/carlosmk/)
 * (@carlosmk)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mautic-issues/#post-12742173)
 * Oh Wow, Im so sorry guys I didnt saw your replies, I am going to try all this
   right now and Ill come back to you
 *  Thread Starter [carlosmk](https://wordpress.org/support/users/carlosmk/)
 * (@carlosmk)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mautic-issues/#post-12742230)
 * It worked [@mahamcou](https://wordpress.org/support/users/mahamcou/)!
    thanks
   guys!
 *  [mahamcou](https://wordpress.org/support/users/mahamcou/)
 * (@mahamcou)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/mautic-issues/#post-12746220)
 * [@carlosmk](https://wordpress.org/support/users/carlosmk/) [@wpmudev-support9](https://wordpress.org/support/users/wpmudev-support9/)
   [@wpmudev-support1](https://wordpress.org/support/users/wpmudev-support1/)
    Dear
   Carlosmk, Great! I am happy it worked. Enjoy Mautic and Hustle. Regards, Khaled

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Mautic issues?’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
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## Tags

 * [Hustle](https://wordpress.org/support/topic-tag/hustle/)
 * [integration](https://wordpress.org/support/topic-tag/integration/)
 * [mautic](https://wordpress.org/support/topic-tag/mautic/)

 * 9 replies
 * 4 participants
 * Last reply from: [mahamcou](https://wordpress.org/support/users/mahamcou/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/mautic-issues/#post-12746220)
 * Status: resolved