• Resolved nigeltwofish

    (@nigeltwofish)


    Hi,
    We are getting an error “Amount must be no more than Rp999,999.99”
    Is there any way to increase the amount field? Rp999,999.00 is less than US$100 and we need to accept more than US$100!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Alexander C.

    (@alexanderfoxc)

    Hi.

    This limitation is not applied by our plugin, but by Stripe itself. According to its documentation https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts :

    The only limit to the maximum amount you can charge a customer is a technical one. The amount value supports up to eight digits (e.g., a value of 99999999 for a USD charge of $999,999.99).

    Also, according to currency converters, RP999,999 equals to US$15,379.98, so looks like you actually can accept more than US$100 (I used this currency converter https://inr.mconvert.net/usd/999999 )

    Thread Starter nigeltwofish

    (@nigeltwofish)

    Rp = Indonesia Rupiah, current exchange rate is about Rp13,000=US$1, so Rp999,999 = US$76.92
    Yep I heard from stripe and there is nothing that they can do so we’ll have to get people to pay in another currency.
    Thanks for your help!!

    Plugin Contributor Alexander C.

    (@alexanderfoxc)

    My apologies, I have confused Indonesia Rupiah (IDR) with Indian Rupee (INR).

    This is actually strange that Stripe is not looking at currency conversion rates. For example, they could of implement a very easy fix for this by marking it a zero-cents currency (like JPY, for example). This would allow customers to accept Rp99,999,999, which is more than US$7,000.

    Anyway, looks like the only way for you to make it work like you want is to use another currency indeed.

    Thread Starter nigeltwofish

    (@nigeltwofish)

    Thats a good idea thanks! I’ll contact stripe and ask if they can mark Rp as zero-cents currency like JPY.

Viewing 4 replies - 1 through 4 (of 4 total)

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