Media Replace not working on WooCommerce Product Images/Variations

  • Resolved jordane20

    (@jordane20)


    5 months, 1 week ago

    We have tried using this plugin and it doesn’t seem to fully update the WordPress media file – when we click on the image file it is the old one, then when clicking “edit image” the new one comes up and displays, though it also doesn’t update the WooCommerce product featured image or variations either. Is there an issue with this plugin and WC or WP?

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  • Plugin Support Adrian

    (@adrianrus)

    5 months, 1 week ago

    Hi @jordane20 ,

    Thank you for your message and for using ShortPixel! 🙂

    Based on the behavior you described this seems to be a caching issue.

    Could you please clear both your website and browser caches to see if that helps? You should be able to see the new image afterward!

    We will be here if you will need any assistance further!

    All the best,

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