Title: Mega menu doesn’t load
Last modified: August 6, 2024

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# Mega menu doesn’t load

 *  Resolved [akndsandhu](https://wordpress.org/support/users/akndsandhu/)
 * (@akndsandhu)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/)
 * Hi team
 * i add the mega menu on services tab, but its not load. kindly guide me how can
   i enable mega menu.
 * Server info:
 * Server architectureLinux 5.14.0-427.26.1.el9_4.x86_64 x86_64Web serverApachePHP
   version7.4.33 (Supports 64bit values)PHP SAPIfpm-fcgiPHP max input variables2500PHP
   time limit300PHP memory limit512MMax input time60Upload max filesize128MPHP post
   max size128McURL version8.1.2 OpenSSL/3.0.8Is SUHOSIN installed?NoIs the Imagick
   library available?YesAre pretty permalinks supported?Yes.htaccess rulesCustom
   rules have been added to your .htaccess file.Current time2024-08-06T04:29:27+
   00:00Current UTC timeTuesday, 06-Aug-24 04:29:27 UTCCurrent Server time2024-08-
   06T04:29:25+00:00
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmega-menu-doesnt-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Moin Munna](https://wordpress.org/support/users/moinmunna/)
 * (@moinmunna)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17935730)
 * Hi [@akndsandhu](https://wordpress.org/support/users/akndsandhu/) ,
 * Thanks for reaching out to us. I have checked your site and found that you are
   using the Elementor Nav Menu. In order to use Megamenu you need to use our widget
   which is **Elementskit Nav Menu**.
   Please use the widget and you’ll see the Megamenu
   in the front end. Here is a video showing you the widget – [https://d.pr/v/dKiKVL](https://d.pr/v/dKiKVL).
 * Feel free to reply with any further query.
 * Regards,
   Moin
 *  Thread Starter [akndsandhu](https://wordpress.org/support/users/akndsandhu/)
 * (@akndsandhu)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17935949)
 * Hi Munna
 * thanks for reply, there is nothing found when i search “**Elementskit Nav Menu**”
   in elementor elements . please find screenshot “[https://prnt.sc/4DTGBW9dfVqc](https://prnt.sc/4DTGBW9dfVqc)“
 *  Plugin Support [Moin Munna](https://wordpress.org/support/users/moinmunna/)
 * (@moinmunna)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17937928)
 * Hi [@akndsandhu](https://wordpress.org/support/users/akndsandhu/),
 * It seems like Elementskit is not installed on your website or the widget is disabled
   from the settings. You can find it here: [https://d.pr/v/e95W7T](https://d.pr/v/e95W7T).
   
   If you have it enabled but still face this problem then please run a conflict
   test to check what actually causes the issue.
 * To do so, first of all, switch your theme to a default theme like **2020** or**
   Hello Elementor **and check if the issue still persists. If that solves your 
   issue, that means the issue is related to the theme you are using.
 * If switching to the default theme also doesn’t help, then please check if there
   are any conflicts between the installed plugins. To troubleshoot the issue, please
   deactivate other plugins except for **Elementor **and **Elementskit **to check
   if the issue still persists. If that solves your problem, activate the plugins
   one by one, and continue checking the issue In this way you will be able to detect
   which one causes the problem.
 * Let us know your findings after performing the conflict test.
 * Best Regards,
   Moin
 *  Thread Starter [akndsandhu](https://wordpress.org/support/users/akndsandhu/)
 * (@akndsandhu)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17938607)
 * Hi Moin,
 * Thanks for reply
 * Menu not loading , after following all the step . If possible kindly check once
   use following credentials
 * username: master
 * password :9U&HjjNaz%gz%hGa6$F0d1ep
 *  Plugin Support [Moin Munna](https://wordpress.org/support/users/moinmunna/)
 * (@moinmunna)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17943019)
 * Hi [@akndsandhu](https://wordpress.org/support/users/akndsandhu/),
 * Sharing login access within the wordpress support forum is not recommended as
   it is a public community. Please remove the access from your site as soon as 
   possible.
 * However, I found on your site that you didn’t use the Elemenetskit Nav Menu in
   your Header, so the megamenu was not working. I have replaced the widget and 
   it is working fine now – [https://d.pr/v/HSeYXv](https://d.pr/v/HSeYXv).
 * Thanks,
   Moin

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mega menu doesn’t load’ is closed to new replies.

 * ![](https://ps.w.org/elementskit-lite/assets/icon-256x256.gif?rev=2518175)
 * [ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor](https://wordpress.org/plugins/elementskit-lite/)
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## Tags

 * [menu](https://wordpress.org/support/topic-tag/menu/)

 * 5 replies
 * 2 participants
 * Last reply from: [Moin Munna](https://wordpress.org/support/users/moinmunna/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/mega-menu-doesnt-load/#post-17943019)
 * Status: resolved