Title: Members page problem visualization
Last modified: October 8, 2018

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# Members page problem visualization

 *  [tavomenas](https://wordpress.org/support/users/tavomenas/)
 * (@tavomenas)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/members-page-problem-visualization/)
 * Hi,
    I’m having some problems with members page visualization. The card of some
   users (not all) who uploaded a cover photo is hiding the “display name” and “
   tag line” information (tag line isn’t a big problem, but members name I would
   like to be seen). Why it’s happening?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmembers-page-problem-visualization%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/members-page-problem-visualization/#post-10766901)
 * Hi [@tavomenas](https://wordpress.org/support/users/tavomenas/),
 * It looks like a conflict with your theme or one of your plugins.
    Please do a
   quick conflict test so we can rule out any conflicts and see if it helps. Here
   is the doc on [how to do a conflict test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   if you are not sure how to do it.
 * Regards.
 *  Thread Starter [tavomenas](https://wordpress.org/support/users/tavomenas/)
 * (@tavomenas)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/members-page-problem-visualization/#post-10767053)
 * Hi,
    I’ve done the conflict test and it doesn’t solve the issue. Tried with different
   pictures and every picture has it’s own behavior and is shown in different way
   as a cover photo. When I change the resolution of the picture and upload it again
   the way it’s shown doesn’t change.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Members page problem visualization’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [display name](https://wordpress.org/support/topic-tag/display-name/)
 * [members page](https://wordpress.org/support/topic-tag/members-page/)
 * [tag line](https://wordpress.org/support/topic-tag/tag-line/)

 * 2 replies
 * 2 participants
 * Last reply from: [tavomenas](https://wordpress.org/support/users/tavomenas/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/members-page-problem-visualization/#post-10767053)
 * Status: not resolved