Title: Memcache Issue
Last modified: August 18, 2021

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# Memcache Issue

 *  Resolved [Andrew](https://wordpress.org/support/users/ahallfrisch/)
 * (@ahallfrisch)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/memcache-issue-2/)
 * Hello!
 * I was working with SiteGround, and they suggested reaching out here. Memcache
   is turned on in the SG dashboard, however, It is throwing an error in the plugin
   saying that it is not enabled on the dashboard. However, SG has confirmed it 
   is. It also, upon refresh, mentioned that a dropin was deleted as well. Can you
   help me?
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Elena Chavdarova](https://wordpress.org/support/users/elenachavdarova/)
 * (@elenachavdarova)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/memcache-issue-2/#post-14782646)
 * Hello [@ahallfrisch](https://wordpress.org/support/users/ahallfrisch/),
 * Could you please provide us with your website URL, so we can further look into
   the case.
 * Best Regards,
    Elena
 *  Thread Starter [Andrew](https://wordpress.org/support/users/ahallfrisch/)
 * (@ahallfrisch)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/memcache-issue-2/#post-14782810)
 * [https://www.hktravelco.com](https://www.hktravelco.com)
 *  Plugin Author [Elena Chavdarova](https://wordpress.org/support/users/elenachavdarova/)
 * (@elenachavdarova)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/memcache-issue-2/#post-14786883)
 * Тhank you for your update.
 * The issue was caused by symlinks under wp-content directory pointing to non existing
   file:
 *     ```
       advanced-cache.php -> ../../../wordpress/drop-ins/advanced-cache.php
       object-cache.php -> ../../../wordpress/drop-ins/object-cache.php
       ```
   
 * I removed them and managed to enable Memcached option normally.
 * Best Regards,
    Elena

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Memcache Issue’ is closed to new replies.

 * ![](https://ps.w.org/sg-cachepress/assets/icon-256x256.gif?rev=2971889)
 * [Speed Optimizer - The All-In-One Performance-Boosting Plugin](https://wordpress.org/plugins/sg-cachepress/)
 * [Support Threads](https://wordpress.org/support/plugin/sg-cachepress/)
 * [Active Topics](https://wordpress.org/support/plugin/sg-cachepress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sg-cachepress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sg-cachepress/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Elena Chavdarova](https://wordpress.org/support/users/elenachavdarova/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/memcache-issue-2/#post-14786883)
 * Status: resolved