Title: Memory-Issue Last modified: September 2, 2024 --- # Memory-Issue * Resolved [Christian Gäking](https://wordpress.org/support/users/cgaeking/) * (@cgaeking) * [1 year, 9 months ago](https://wordpress.org/support/topic/memory-issue-9/) * Hello, * as I have quite many products, suddenly your feed does not work anymore. It comes to a memory error. We have 32GB of memory for PHP available but it seems its still not enough. * Here the status: * Fatal Errors 2024-09-02T08:04:56+00:00 CRITICAL Allowed memory size of 1073741824 bytes exhausted (tried to allocate 219250096 bytes) in /usr/www/users/xxxx/prod/ wp-content/plugins/webappick-product-feed-for-woocommerce/V5/Helper/FeedHelper. php on line 1142 * 2024-09-02T09:00:07+00:00 CRITICAL Allowed memory size of 1073741824 bytes exhausted( tried to allocate 355511904 bytes) in /usr/www/users/xxxx/prod/wp-content/plugins/ webappick-product-feed-for-woocommerce/V5/Helper/FeedHelper.php on line 1142 * ```wp-block-code WP Version: 6.6.1WP Multisite: NoWP Memory Limit: 32 GBWP Debug Mode: NoWP Cron: YesLanguage: de_DEExternal Object Cache: YesServer Info: ApachePhp Version: 8.3.10Php Post Max Size: 500 MBPhp Max Execution Time: 3600Php Max Input Vars: 58.59 KBCurl Version: 7.88.1, OpenSSL/3.0.14Suhosin Installed: NoMax Upload Size: 500 MBMysql Version: 10.11.6Mysql Version String: 10.11.6-MariaDB-hetzner1Default Timezone: UTCFsockopen Or Curl Enabled: YesSoapclient Enabled: YesDomdocument Enabled: YesGzip Enabled: YesMbstring Enabled: YesRemote Post Successful: YesRemote Post Response: 200Remote Get Successful: YesRemote Get Response: 200 ``` * Additionally, it would be really a good idea to inform the owner of the shop if a feed has errors. We lost quite some money because of this. - This topic was modified 1 year, 9 months ago by [Christian Gäking](https://wordpress.org/support/users/cgaeking/). Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [mansary](https://wordpress.org/support/users/mansary/) * (@mansary) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-17990917) * Hi [@cgaeking](https://wordpress.org/support/users/cgaeking/) Thanks for reaching us. * 32GB is a quite large amount of memory to generate feeds but if you are still getting memory exhaust related errors, it could be due to other plugins. But still we can assure this after seeing your system status. So, can you please share the system status? * Please go to CTX Feed > status > copy and paste it here. * Best regards, * Thread Starter [Christian Gäking](https://wordpress.org/support/users/cgaeking/) * (@cgaeking) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-17991086) * ```wp-block-code WooCommerce Version: 9.2.3 - You are using the latest version of WooCommerce.Product Types: ☞ Einfaches Produkt [simple]☞ Gruppiertes Produkt [grouped]☞ Externes/Affiliate-Produkt [external]☞ Variables Produkt [variable]Total Products: WP Query: 16360WC Product Query: 16360Both Query: 16360Product Total by Types.☞ Simple Product: 4455☞ Variable Product: 11905☞ Product Variations: 230175Product Per Batch: 200Product Query Type: WC_Product_QueryDefault Customer Location: Default Customer LocationShop Base AddressStore Address:Multi Language Site: NoMulti Currency Site: NoWP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.WP CRON: OkUpload Directory: Ok - Writable.Cache Plugin Installed: W3 Total Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?WordPress Multi Site: No: Server InfoHome Url: https://xxx.deSite Url: https://xxx.deStore Id: 5d709a8e-bf57-47b6-9551-769a6bc5c917Version: 9.2.3Log Directory: /usr/www/users/xxx/prod/wp-content/uploads/wc-logs/Log Directory Writable: YesWP Version: 6.6.1WP Multisite: NoWP Memory Limit: 32 GBWP Debug Mode: NoWP Cron: YesLanguage: de_DEExternal Object Cache: YesServer Info: ApachePhp Version: 8.3.10Php Post Max Size: 500 MBPhp Max Execution Time: 3600Php Max Input Vars: 58.59 KBCurl Version: 7.88.1, OpenSSL/3.0.14Suhosin Installed: NoMax Upload Size: 500 MBMysql Version: 10.11.6Mysql Version String: 10.11.6-MariaDB-hetzner1Default Timezone: UTCFsockopen Or Curl Enabled: YesSoapclient Enabled: YesDomdocument Enabled: YesGzip Enabled: YesMbstring Enabled: YesRemote Post Successful: YesRemote Post Response: 200Remote Get Successful: YesRemote Get Response: 200: Installed ThemeGäking Shop: 3.0 (Latest:0): Installed PluginsAdvanced Database Cleaner (Younes JFR.): 3.1.4B2BKing Core (WebWizards): 4.7.10B2BKing Pro (WebWizards): 5.1.25Borlabs Cookie (Borlabs GmbH): 3.1.8Companion Auto Update (Papin Schipper): 3.9.2Contact Form 7 (Takayuki Miyoshi): 5.9.8Contact Form CFDB7 (Arshid): 1.2.7CrefoPay Payment Solution (Shakuras GbR): 4.2.0Decorator - WooCommerce Email Customizer (WebToffee): 1.3.0DOOFINDER Search and Discovery for WP & WooCommerce (Doofinder): 2.5.1Duplicate Page (mndpsingh287): 4.5.4GTM4WP - A Google Tag Manager (GTM) plugin for WordPress (Thomas Geiger): 1.20.2EAN for WooCommerce (WPFactory): 4.9.9Easy WP SMTP (Easy WP SMTP): 2.5.0Enable Media Replace (ShortPixel): 4.1.5Filter Everything PRO (Andrii Stepasiuk): 1.8.6Gäking Flatsome Addon's (Gäking digital design): 1.1.6Force Update Translations (Mayo Moriyama und Mitwirkende): 0.5Maintenance (WebFactory Ltd): 4.12MainWP Child (MainWP): 5.2Matomo Analytics – Ethische Statistiken. Nachhaltige Erkenntnisse. (Matomo): 5.1.2Media Cleaner (Jordy Meow): 6.7.8Nextend Social Login (Nextendweb): 3.1.14One Stop Shop für WooCommerce (vendidero): 1.6.2Order Status History for WooCommerce (alx359): 2.0Order Status Rules for WooCommerce Pro (WPFactory): 3.5.1Order Status Rules for WooCommerce (WPFactory): 3.5.5PW WooCommerce Bulk Edit Pro (Pimwick, LLC): 3.2Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.6Relevanssi (Mikko Saari): 4.23.0Rank Math SEO (Rank Math): 1.0.226Trusted Shops Easy Integration for WooCommerce (vendidero): 2.0.3Ultimate Addons for Contact Form 7 (Themefic): 3.4.3User Logs (Vikas Sharma): 1.0.2vendidero Helper (vendidero): 2.2.4W3 Total Cache (BoldGrid): 2.7.5CTX Feed (WebAppick): 6.5.16Min Max Quantity & Step Control for WooCommerce (CodeAstrology Team): 6.4Country Based Payments for WooCommerce (Ivan Paulin): 1.5Germanized für WooCommerce Pro (vendidero): 4.1.0Germanized für WooCommerce (vendidero): 3.17.4WooCommerce PayPal Payments (WooCommerce): 2.8.3WooCommerce (Automattic): 9.2.3WP Crontrol (John Blackbourn): 1.17.0Smart Image Resize PRO (Nabil Lemsieh): 1.8.5Benutzerdefinierte Produkt-Tabs für WooCommerce (Code Parrots): 1.8.5YITH WooCommerce Wishlist (YITH): 3.37.0Feed Fileshttps://xxx.de/wp-content/uploads/woo-feed/google/xml/googleshoppingfeed.xmlFatal ErrorsNo Logs Found. ``` * There was a lot confidential infos in it, which had to be removed. * Plugin Support [mansary](https://wordpress.org/support/users/mansary/) * (@mansary) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-17991531) * Hi [@cgaeking](https://wordpress.org/support/users/cgaeking/) * According to the system status the Batch size is 200 which should not create such memory issue. So, I would suggest you to keep CTX Feed disabled for a while and check if any other plugin is responsible for the issue. * Thread Starter [Christian Gäking](https://wordpress.org/support/users/cgaeking/) * (@cgaeking) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-17992946) * Hi, no the ctx does not finish the refresh of the feed. I reduced the batch size to 100 now, but I get the same result: [03-Sep-2024 19:48:18 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 477887392 bytes) in /usr/www/users/xxxx/prod/wp-content/plugins/webappick-product-feed- for-woocommerce/V5/Helper/FeedHelper.php on line 1142 * So it’s about 1GB memory only. The provider has raised the memory limit, but still there is this problem. Look in the error – it’s your script and I get this error always when I try to recreate the feed. * Plugin Support [mansary](https://wordpress.org/support/users/mansary/) * (@mansary) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-17993342) * Hi [@cgaeking](https://wordpress.org/support/users/cgaeking/) * We have users creating feeds with even a 512MB memory limit. However, for further investigation, you are requested to reach us from [here](http://webappick.com/contact). * Thank you, * Plugin Support [mansary](https://wordpress.org/support/users/mansary/) * (@mansary) * [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-18032455) * Hi, * We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now. * If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help! * Best regards, Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Memory-Issue’ is closed to new replies. * ![](https://ps.w.org/webappick-product-feed-for-woocommerce/assets/icon-256x256. gif?rev=3346213) * [Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/reviews/) * 6 replies * 2 participants * Last reply from: [mansary](https://wordpress.org/support/users/mansary/) * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/memory-issue-9/#post-18032455) * Status: resolved