Title: Memory read error (again/still) Last modified: August 30, 2016 --- # Memory read error (again/still) * Resolved [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/) * Using the latest WP & JigoShop – it shows the standard error message “JigoShop requires 64M…” and thinks the site has only 40MB memory – though it has 128MB assigned. Disabled & removed the plugin, cleared any caching, problem persists. * ### WordPress Environment ### * Home URL: [http://whiteflamecompany.com](http://whiteflamecompany.com) Site URL: [http://whiteflamecompany.com](http://whiteflamecompany.com) Jigoshop Version: 1.17.7 Jigoshop Database Version: 1503180 Log Directory Writable: ✕ To allow logging make /var/www/vhosts/whiteflamecompany.com/httpdocs/wp-content/uploads/ jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR. * WP Version: 4.3 WP Multisite: – WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode:– Language: en_CA * ### Server Environment ### * Server Info: Apache PHP Version: 5.6.5 PHP Post Max Size: 192 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.44 eAccelerator: ✕ APC: ✕ OpCache: ✕ Short Open Tag: – Allow URL fopen: Session: Cookie Path: / Save Path: Use Cookies: Use Only Cookies: Max Upload Size: 64 MB Default Timezone is UTC: fsockopen/cURL: SoapClient: Remote Post: Remote Get: * ### Server Locale ### * decimal_point: . thousands_sep: N/A mon_decimal_point: N/A mon_thousands_sep: N/A * ### Active Plugins (43) ### * AJAX Thumbnail Rebuild: by junkcoder – 1.12 All In One WP Security: by Tips and Tricks HQ Peter Ruhul Ivy – 3.9.9 * Anti-spam: by webvitaly – 3.5 Autoptimize: by Frank Goossens (futtta) – 1.9.4 Captcha by BestWebSoft: by BestWebSoft – 4.1.4 Change Case: by Michael Aronoff– 1.6 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 4.1.4 Disable/ Hide Comment URL: by Sachin Khosla – 1.0 Enable Media Replace: by Måns Jonasson– 3.0.3 EWWW Image Optimizer: by Shane Bishop – 2.5.0 Formidable Math Captcha: by Strategy11 – 1.10 Formidable Payment: by Strategy11 – 2.04.04 Formidable: by Strategy11 – 2.0.12 Google XML Sitemaps: by Arne Brachhold – 4.0.8 Heartbeat Control: by Jeff Matson – 1.0.2 Hotfix: by Mark Jaquith – 1.0 Intuitive Custom Post Order: by hijiri – 3.0.6 InfiniteWP – Client: by Revmakx – 1.4.1 Jigoshop: by Jigoshop Limited – 1.17.7 Media Tools: by Chris Olbekson – 1.1 My Link Order: by Andrew Charlton – 4.3 PC Hide Pages: by Peter Coughlin – 1.4 SEO Ultimate: by SEO Design Solutions – 7.6.5.7 Shortcodes Ultimate: by Vladimir Anokhin – 4.9.8 Simple Colorbox: by Ryan Hellyer – 1.6.1 Simple Tags: by Amaury BALMER – 2.4 Smooth Scroll Up: by Konstantinos Kouratoras – 0.9.2 Stout Google Calendar: by Matt McKenny – 1.2.3 Subscribe2: by Matthew Robinson Tanay Lakhani – 10.20.8 * SumoMe: by SumoMe – 1.10 TinyMCE Advanced: by Andrew Ozz – 4.2.3.1 UI for WP Simple Paypal Shopping Cart: by Svetoslav Marinov (Slavi) | [http://orbisius.com](http://orbisius.com)– 1.1.1 Use Google Libraries: by Jason Penney – 1.6.2.1 Velvet Blues Update URLs: by VelvetBlues.com – 3.2.4 Weaver II Theme Extras: by Bruce Wampler – 2.3.1 Weaver Themes Shortcode Compatibility: by Bruce Wampler – 1.0.3 Web Ninja Auto Tagging System: by Josh Fowler – 1.0.4 WP Simple Paypal Shopping cart: by Tips and Tricks HQ Ruhul Amin – 4.1.2 * WP-DBManager: by Lester ‘GaMerZ’ Chan – 2.78 WP Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 * WP-Optimize: by Ruhani Rabin – 1.8.9.10 WPFront Notification Bar: by Syam Mohan– 1.6 Yuzo ̵ ̵ ̵ Related Posts: by iLen – 4.9.13 * ### Settings ### * Taxes Enabled: Shipping Enabled: Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 * ### Jigoshop Pages ### * Shop Base: #3953 – /shop/ Cart: #3955 – /cart/ Checkout: Page does not contain the shortcode: [jigoshop_checkout] Pay: #3964 – /checkout/pay/ Thanks: #3965 –/ checkout/thanks/ My Account: #3959 – /my-account/ Edit Address: #3961 – /my-account/ edit-address/ View Order: #3963 – /my-account/view-order/ Change Password: #3962–/ my-account/change-password/ Track Order: #3957 – /order-tracking/ Terms: Page not set * ### Taxonomies ### * Product Types: configurable (configurable) downloadable (downloadable) external( external) grouped (grouped) simple (simple) virtual (virtual) * ### Theme ### * Name: Weaver II Pro Version: 2.2.1 Author URL: [http://weavertheme.com/about](http://weavertheme.com/about) Child Theme: ✕ – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme Jigoshop Support: Not Declared * ### Templates ### * Overrides: weaver-ii-pro/index.php * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/) Viewing 10 replies - 1 through 10 (of 10 total) * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6496979) * Hi, * It’s very easy to fix, you need to access your FTP host or install miwoftp plugin to access the files on server. Open wp-config file (it is located at root directory of your site files) and add the following code line define(‘WP_MEMORY_LIMIT’,’ 64M’); see the screen below: [http://scr.hu/3k1d/0m8se](http://scr.hu/3k1d/0m8se) * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6496980) * [http://scr.hu/3k1d/0m8se](http://scr.hu/3k1d/0m8se) * Thread Starter [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497150) * Sorry for the slow reply… * I am aware of the htaccess hack, but my issue is that the site already has 128MB or more allocated to it (other apps read this). It just seems Jigoshop (and as it happens Woocommerce) don’t recognize this. It didn’t seem to affect anything running, but then I only had a single item added to test it. * Another, likely unrelated, issue, is that I don’t see anywhere to add a price in the item editor. * Thread Starter [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497152) * FYI, just tried the latest version – price option appears fine (not sure what happened in the previous) * Memory glitch still present. * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497159) * Hi, * I think you misunderstand me 🙂 you do not need to hack .htaccess file but just to set a “wp-config.php” file at your site root directory. Do you have an FTP access? If so, go to “your-site-root-folder/” and open the file ‘wp-config.php’ and in empty area, lines 30 – 37 add the following code: define(‘WP_MEMORY_LIMIT’,’ 64M’); That’s it the worning with memory limit will desepear forever. If you do not have a FTP access use a special plugin for it to access the files in your FTP host : [http://miwisoft.com/wordpress-plugins/miwoftp-wordpress-file-manager](http://miwisoft.com/wordpress-plugins/miwoftp-wordpress-file-manager) * Thread Starter [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497165) * Thanks again for the response. Aye…sorry, I meant “wp-config” in the last message. While doing that does seem to remove the message, my concern is that the site is already set to have (in this case) 128MB allocated to PHP memory, yet this application/plugin doesn’t understand this and requires to read it from wp-config. * Case in point: [http://whiteflamecompany.com/php-info.php](http://whiteflamecompany.com/php-info.php) The info is currently not in wp-config, so the plugin reads 40 (not even sure where it gets this from as every site on this server is allocated 128MB for PHP memory…I know, because I set it). * It’s an odd glitch – though it doesn’t seem to affect the running of the plugin, only that it would concern the average user who didn’t know better. * Cheers! * Thread Starter [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497167) * FYI, I just noticed (on another site I mange) that Redux Framework – System Status _also_ has this 40MB glitch. Other plugins, like AIO WP Security & Firewall ( for instance) read the amount of memory allocated correctly (in this case, 256 MB). * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497180) * Hi, * Could you send us please at [support@jigoshop.com](https://wordpress.org/support/topic/memory-read-error-againstill/support@jigoshop.com?output_format=md) a temporary access to the site admin? So we could check it 🙂 also an FTP access would be appreciated, please note that none of your settings won’t be changed. You can delete the access after we have fix it. * Thread Starter [captainswallow](https://wordpress.org/support/users/captainswallow/) * (@captainswallow) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497183) * Thanks for all the input, but at this point I cannot worry about it. As I mentioned, it’s a relatively minor glitch that doesn’t affect the operation of the plugin– and at this point I simply must move forward. * Thanks again. Keep up the good work! * [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * (@vasiliborbis) * [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497192) * We are glad to help. * I will mark then this topic as ‘resolved’ if in future it will be annoying for your users let us know. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Memory read error (again/still)’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg) * [Jigoshop](https://wordpress.org/plugins/jigoshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/jigoshop/) * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/) * 10 replies * 2 participants * Last reply from: [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/memory-read-error-againstill/#post-6497192) * Status: resolved