Title: Memory Size Error Last modified: April 12, 2017 --- # Memory Size Error * Resolved [nlantz](https://wordpress.org/support/users/nlantz/) * (@nlantz) * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/) * I keep getting this error message when I try to select the “customize” option on my wordpress dashboard. * Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/nlantz14/public_html/natashalantz.com/wp-content/themes/onetone- pro/includes/theme-functions.php on line 655 * My site seems pretty simple. Why would there not be enough memory? I am working on [http://www.natashalantz.com](http://www.natashalantz.com). I am not a tech person, so any help in terms that I can understand would be appreciated. Thank you. Viewing 9 replies - 1 through 9 (of 9 total) * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023051) * Hi [@nlantz](https://wordpress.org/support/users/nlantz/), Maybe the issue is not that your memory size of 67MB is too small, but that there’s something in the theme causing a lot of memory usage. Is there any chance you could talk to your theme authors about this? * [myslu2014](https://wordpress.org/support/users/myslu2014/) * (@myslu2014) * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023095) * same problem for me this morning * Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /data/18/3/15/129/3341618/user/3747082/htdocs/wp-admin/includes/ deprecated.php on line 296 * Thread Starter [nlantz](https://wordpress.org/support/users/nlantz/) * (@nlantz) * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023100) * I have repeatedly tried to contact the theme authors with no response:(. I wish I knew what else to do. I am stuck. * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023161) * [@nlantz](https://wordpress.org/support/users/nlantz/), Try deactivating all of your plugins to explore whether any could be responsible. If the issue persists then it is most likely an issue with your theme. As it’s a commercial theme we can’t unfortunately support it. * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023165) * [@myslu2014](https://wordpress.org/support/users/myslu2014/), Please create a new thread to discuss your issue: [https://wordpress.org/support/forum/how-to-and-troubleshooting/#new-post](https://wordpress.org/support/forum/how-to-and-troubleshooting/#new-post) * [myslu2014](https://wordpress.org/support/users/myslu2014/) * (@myslu2014) * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023239) * I can’t even access my dashbord to do some modification. * Thread Starter [nlantz](https://wordpress.org/support/users/nlantz/) * (@nlantz) * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023248) * I will try deactivating my plugins. Thanks! * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023267) * [@myslu2014](https://wordpress.org/support/users/myslu2014/), Your issue is not the same. Please always create a new thread to discuss your own issue, even if it looks the same as someone else’s issue. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023529) * Try increasing your allowed memory to 128M * See [https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Memory Size Error’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 4 participants * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/memory-size-error-4/#post-9023529) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics