Title: Memory size issue Last modified: January 2, 2019 --- # Memory size issue * Resolved [petitemelanie](https://wordpress.org/support/users/petitemelanie/) * (@petitemelanie) * [7 years, 5 months ago](https://wordpress.org/support/topic/memory-size-issue-2/) * Hello! * I’m trying to back up my WordPress blog and I always get this error message. Please help out a beginner, I really don’t know much about this stuff. * ``` [02-Jan-2019 12:31:42] Database backup done! [02-Jan-2019 12:31:43] 1. Trying to make a list of folders to back up … [02-Jan-2019 12:31:49] Added "wp-config.php" to backup file list [02-Jan-2019 12:31:49] 1333 folders to backup. [02-Jan-2019 12:31:49] 1. Trying to generate a manifest file … [02-Jan-2019 12:31:49] Added manifest.json file with 4,73 KB to backup file list. [02-Jan-2019 12:31:49] 1. Trying to create backup archive … [02-Jan-2019 12:31:49] Compressing files as ZipArchive. Please be patient, this may take a moment. [02-Jan-2019 13:06:02] WARNING: Job restarts due to inactivity for more than 5 minutes. [02-Jan-2019 13:06:02] 2. Trying to create backup archive … [02-Jan-2019 13:14:29] WARNING: Job restarts due to inactivity for more than 5 minutes. [02-Jan-2019 13:14:30] 3. Trying to create backup archive … [02-Jan-2019 13:22:47] WARNING: Job restarts due to inactivity for more than 5 minutes. [02-Jan-2019 13:22:47] ERROR: Step aborted: too many attempts! [02-Jan-2019 13:22:47] 1. Try to send backup with email … [02-Jan-2019 13:22:47] Sending email to … [02-Jan-2019 13:23:27] ERROR: Allowed memory size of 268435456 bytes exhausted (tried to allocate 225456436 bytes) [02-Jan-2019 13:23:28] 2. Try to send backup with email … [02-Jan-2019 13:23:28] Sending email to … [02-Jan-2019 13:23:32] ERROR: Allowed memory size of 268435456 bytes exhausted (tried to allocate 225456436 bytes) [02-Jan-2019 13:23:33] 3. Try to send backup with email … [02-Jan-2019 13:23:33] Sending email to … [02-Jan-2019 13:23:37] ERROR: Allowed memory size of 268435456 bytes exhausted (tried to allocate 225456436 bytes) [02-Jan-2019 13:23:39] ERROR: Step aborted: too many attempts! [02-Jan-2019 13:23:39] ERROR: Job has ended with errors in 3125 seconds. You must resolve the errors for correct execution. ``` * Thank you - This topic was modified 7 years, 5 months ago by [petitemelanie](https://wordpress.org/support/users/petitemelanie/). Viewing 7 replies - 1 through 7 (of 7 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 5 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11047829) * Hi [@petitemelanie](https://wordpress.org/support/users/petitemelanie/), please go to BackWPup > Settings > Jobs, set Maximum Script Execution Time to 20 secs. Also, please note that you can’t send a file larger than 25mb via email because of it not allowed by email providers, so I would suggest backup to Dropbox, Amazon AWS or your local site instead 🙂 * Thread Starter [petitemelanie](https://wordpress.org/support/users/petitemelanie/) * (@petitemelanie) * [7 years, 5 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11049408) * Hello. Still not working. I put it at 20 secs. I also tried 22 and 25, not working either. I also did back up to DropBox, that didn’t change anything either. What next? * ``` [03-Jan-2019 10:33:39] 1. Try to backup database … [03-Jan-2019 10:33:39] Connected to database ... on localhost [03-Jan-2019 10:33:47] Added database dump "..." with 6,82 MB to backup file list [03-Jan-2019 10:33:47] Database backup done! [03-Jan-2019 10:33:48] 1. Trying to make a list of folders to back up … [03-Jan-2019 10:33:53] Added "wp-config.php" to backup file list [03-Jan-2019 10:33:53] 1333 folders to backup. [03-Jan-2019 10:33:53] 1. Trying to generate a file with installed plugin names … [03-Jan-2019 10:33:53] Added plugin list file "....pluginlist.2019-01-03.txt" with 1,48 KB to backup file list. [03-Jan-2019 10:33:53] 1. Trying to generate a manifest file … [03-Jan-2019 10:33:53] Added manifest.json file with 4,96 KB to backup file list. [03-Jan-2019 10:33:53] 1. Trying to create backup archive … [03-Jan-2019 10:33:53] Compressing files as ZipArchive. Please be patient, this may take a moment. [03-Jan-2019 11:08:49] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-Jan-2019 11:08:49] 2. Trying to create backup archive … [03-Jan-2019 11:17:24] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-Jan-2019 11:17:24] 3. Trying to create backup archive … [03-Jan-2019 11:25:41] WARNING: Job restarts due to inactivity for more than 5 minutes. [03-Jan-2019 11:25:41] ERROR: Step aborted: too many attempts! [03-Jan-2019 11:25:41] 1. Try to send backup file to Dropbox … [03-Jan-2019 11:25:42] Authenticated with Dropbox of user: ... [03-Jan-2019 11:25:42] Uploading to Dropbox … [03-Jan-2019 11:25:42] WARNING: File could not be found. [03-Jan-2019 11:25:42] ERROR: Job has ended with errors in 3123 seconds. You must resolve the errors for correct execution. ``` * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 5 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11052674) * Hi [@petitemelanie](https://wordpress.org/support/users/petitemelanie/), The issue may happen because the site files( which will be copied and archived to create a backup) in Backwpup temp folder for some reason has been deleted. * Could you please check if BackWPUp your hoster has add BackWPUp to blacklist? Also, could you please list all currently activated plugins to me? a few screenshots of which plugins activated should help me debug the issue! * Thank you! * [lmuck](https://wordpress.org/support/users/lmuck/) * (@lmuck) * [7 years, 4 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11097117) * Hi again [@duongcuong96](https://wordpress.org/support/users/duongcuong96/), * my automated biweekly schedule didnt run for a while (at least according to the protocols), so I only realized now that I did not get any more emails about successful and failed runs. * When manually starting it, some errors happened: * ``` [INFO] BackWPup 3.6.6; A project of Inpsyde GmbH [INFO] WordPress 4.7.11 on https://***.com/ [INFO] Log Level: Debug [INFO] BackWPup job: Bi-weekly automated backup; DBCHECK+DBDUMP+FILE+WPPLUGIN [INFO] Runs with user: (0) [INFO] Cron: 0 3 * * 3; Next: Mi, 5 Dez 2018 @ 03:00 [INFO] BackWPup job started manually [INFO] PHP ver.: 7.2.11-he.0 (64bit); apache2handler; Linux [INFO] Maximum PHP script execution time is 300 seconds [INFO] MySQL ver.: 5.6.37-82.2-log [INFO] Web Server: Apache [INFO] curl ver.: 7.38.0; OpenSSL/1.0.1t [INFO] Temp folder is: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/wp-content/uploads/backwpup-027fb9-temp/ [INFO] Logfile is: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/wp-content/uploads/backwpup-027fb9-logs/backwpup_log_027fb9_2018-12-04_09-51-03.html [INFO] Backup file is: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/wp-content/uploads/backwpup-027fb9-backups/backup_backwpup_2018-12-04_09h51m03s_54BH7OME01.zip [04-Dec-2018 09:51:03] 1. Try to backup database … [04-Dec-2018 09:51:03] Connected to database db12406305-1 on localhost [04-Dec-2018 09:51:03] Backup database table "wp_ahm_download_stats" with "472" records [04-Dec-2018 09:51:03] Backup database table "wp_ahm_emails" with "0" records [04-Dec-2018 09:51:03] Backup database table "wp_bc_ranking" with "0" records [04-Dec-2018 09:51:04] Backup database table "wp_commentmeta" with "121" records [04-Dec-2018 09:51:04] Backup database table "wp_comments" with "140" records [04-Dec-2018 09:51:04] Backup database table "wp_es_deliverreport" with "8" records [04-Dec-2018 09:51:04] Backup database table "wp_es_emaillist" with "2" records [04-Dec-2018 09:51:04] Backup database table "wp_es_notification" with "1" records [04-Dec-2018 09:51:05] Backup database table "wp_es_sentdetails" with "4" records [04-Dec-2018 09:51:05] Backup database table "wp_gglcptch_whitelist" with "~0" records [04-Dec-2018 09:51:05] Backup database table "wp_layerslider" with "10" records [04-Dec-2018 09:51:05] Backup database table "wp_links" with "0" records [04-Dec-2018 09:51:05] Backup database table "wp_options" with "772" records [04-Dec-2018 09:51:06] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 815104 bytes) [04-Dec-2018 09:51:06] Restart after 3 seconds. [04-Dec-2018 10:51:37] WARNING: Empty row packet body [04-Dec-2018 09:51:37] 2. Try to backup database … [04-Dec-2018 09:51:37] Connected to database db12406305-1 on localhost [04-Dec-2018 09:51:37] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 1626112 bytes) [04-Dec-2018 09:51:37] Restart after 1 seconds. [04-Dec-2018 09:52:08] 3. Try to backup database … [04-Dec-2018 09:52:09] Connected to database db12406305-1 on localhost [04-Dec-2018 09:52:09] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 1626112 bytes) [04-Dec-2018 09:52:09] Restart after 1 seconds. [04-Dec-2018 09:52:40] ERROR: Step aborted: too many attempts! [04-Dec-2018 09:52:40] 1. Trying to make a list of folders to back up … [04-Dec-2018 09:52:43] Added "wp-config.php" to backup file list [04-Dec-2018 09:52:43] 2732 folders to backup. [04-Dec-2018 09:52:43] 1. Trying to generate a file with installed plugin names … [04-Dec-2018 09:52:43] Added plugin list file "***.pluginlist.2018-12-04.txt.gz" with 1,34 KB to backup file list. [04-Dec-2018 09:52:43] 1. Trying to generate a manifest file … [04-Dec-2018 09:52:44] Added manifest.json file with 6,23 KB to backup file list. [04-Dec-2018 09:52:44] 1. Trying to create backup archive … [04-Dec-2018 09:52:44] Compressing files as ZipArchive. Please be patient, this may take a moment. [04-Dec-2018 09:52:44] Adding Extra files to Archive [04-Dec-2018 09:52:44] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/ [04-Dec-2018 09:52:46] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/fonts/ [04-Dec-2018 09:52:47] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 212992 bytes) [04-Dec-2018 09:52:47] Restart after 7 seconds. [04-Dec-2018 09:52:49] 2. Trying to create backup archive … [04-Dec-2018 09:52:49] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/fonts/ [04-Dec-2018 09:52:49] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 417792 bytes) [04-Dec-2018 09:52:49] Restart after 1 seconds. [04-Dec-2018 09:52:50] 3. Trying to create backup archive … [04-Dec-2018 09:52:51] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/fonts/ [04-Dec-2018 09:52:51] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/***/wp-admin/ [04-Dec-2018 09:52:57] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 36864 bytes) [04-Dec-2018 09:52:57] Restart after 8 seconds. [04-Dec-2018 09:52:59] ERROR: Step aborted: too many attempts! [04-Dec-2018 09:52:59] 2 backup files deleted [04-Dec-2018 09:52:59] 1. Trying to check database … [04-Dec-2018 09:52:59] Result of table check for wp_ahm_download_stats is: OK [04-Dec-2018 09:52:59] Result of table check for wp_ahm_emails is: OK [04-Dec-2018 09:53:00] Result of table check for wp_bc_ranking is: OK [04-Dec-2018 09:53:00] Result of table check for wp_commentmeta is: OK [04-Dec-2018 09:53:00] Result of table check for wp_comments is: OK [04-Dec-2018 09:53:00] Result of table check for wp_es_deliverreport is: OK [04-Dec-2018 09:53:00] Result of table check for wp_es_emaillist is: OK [04-Dec-2018 09:53:00] Result of table check for wp_es_notification is: OK [04-Dec-2018 09:53:00] Result of table check for wp_es_sentdetails is: OK [04-Dec-2018 09:53:00] Result of table check for wp_gglcptch_whitelist is: OK [04-Dec-2018 09:53:00] Result of table check for wp_layerslider is: OK [04-Dec-2018 09:53:00] Result of table check for wp_links is: OK [04-Dec-2018 09:53:01] Result of table check for wp_options is: OK [04-Dec-2018 09:53:01] Result of table check for wp_postmeta is: OK [04-Dec-2018 09:53:01] Result of table check for wp_posts is: OK [04-Dec-2018 09:53:01] Result of table check for wp_revslider_css is: OK [04-Dec-2018 09:53:01] Result of table check for wp_revslider_layer_animations is: OK [04-Dec-2018 09:53:01] Result of table check for wp_revslider_navigations is: OK [04-Dec-2018 09:53:02] Result of table check for wp_revslider_settings is: OK [04-Dec-2018 09:53:02] Result of table check for wp_revslider_sliders is: OK [04-Dec-2018 09:53:02] Result of table check for wp_revslider_slides is: OK [04-Dec-2018 09:53:02] Result of table check for wp_revslider_static_slides is: OK [04-Dec-2018 09:53:02] Result of table check for wp_snp_stats is: OK [04-Dec-2018 09:53:02] Result of table check for wp_term_relationships is: OK [04-Dec-2018 09:53:02] Result of table check for wp_term_taxonomy is: OK [04-Dec-2018 09:53:02] Result of table check for wp_termmeta is: OK [04-Dec-2018 09:53:02] Result of table check for wp_terms is: OK [04-Dec-2018 09:53:02] Result of table check for wp_usermeta is: OK [04-Dec-2018 09:53:03] Result of table check for wp_users is: OK [04-Dec-2018 09:53:03] Result of table check for wp_wpbackitup_job_control is: OK [04-Dec-2018 09:53:03] Result of table check for wp_wpbackitup_job_items is: OK [04-Dec-2018 09:53:03] Result of table check for wp_wpbackitup_job_tasks is: OK [04-Dec-2018 09:53:03] Result of table check for wp_wpmm_subscribers is: OK [04-Dec-2018 09:53:03] Result of table check for wp_yoast_seo_links is: OK [04-Dec-2018 09:53:03] Result of table check for wp_yoast_seo_meta is: OK [04-Dec-2018 09:53:03] Database check done! [04-Dec-2018 09:53:03] One old log deleted [04-Dec-2018 09:53:04] ERROR: Job has ended with errors in 121 seconds. You must resolve the errors for correct execution. ``` * I disabled wp_options, wp_postmeta and wp_revslider_slides, which all threw errors. Would be nice to have them backed up though. * Additionally now it throws this: * ``` [04-Dec-2018 11:10:10] 1. Trying to make a list of folders to back up … [04-Dec-2018 11:10:11] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 147456 bytes) [04-Dec-2018 11:10:12] Restart after 13 seconds. [04-Dec-2018 11:10:13] 2. Trying to make a list of folders to back up … [04-Dec-2018 11:10:13] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 286720 bytes) [04-Dec-2018 11:10:13] Restart after 1 seconds. [04-Dec-2018 11:10:15] 3. Trying to make a list of folders to back up … [04-Dec-2018 11:10:15] Added "wp-config.php" to backup file list [04-Dec-2018 11:10:15] 1. Trying to generate a file with installed plugin names … ``` * but that is fine, i guess? * Any ideas how i can prevent these errors and how i can backup wp_options, wp_postmeta and wp_revslider_slides? * Thanks a lot in advance! * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 4 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11123098) * [@petitemelanie](https://wordpress.org/support/users/petitemelanie/) since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [7 years, 4 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11123148) * [@lmuck](https://wordpress.org/support/users/lmuck/) please to go to BackWPUp- > Settings -> Job tab -> Reduce server load and choose medium Also, go to BackWPup > Settings > Jobs, set Maximum Script Execution Time setting to about 25 seconds. After that, try run the job again. Hope that help! * [lmuck](https://wordpress.org/support/users/lmuck/) * (@lmuck) * [7 years, 3 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11259465) * Hi [@duongcuong96](https://wordpress.org/support/users/duongcuong96/) thanks– Reduce server load was already at max and the Maximum Script Execution Time at 0. * With the settings as you proposed, the log changes such: * ``` [28-Feb-2019 16:07:13] Backup database table "wp_posts" with "6646" records [28-Feb-2019 16:07:14] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 258048 bytes) [28-Feb-2019 16:07:14] Restart after 2 seconds. [28-Feb-2019 16:07:15] 2. Try to backup database … [28-Feb-2019 16:07:15] Connected to database db12406305-1 on localhost [28-Feb-2019 16:07:20] Backup database table "wp_revslider_css" with "136" records ``` * ``` [28-Feb-2019 16:07:47] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/PROJECT_NAME/fonts/ [28-Feb-2019 16:07:47] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 184320 bytes) [28-Feb-2019 16:07:47] Restart after 2 seconds. [28-Feb-2019 16:07:48] 2. Trying to create backup archive … [28-Feb-2019 16:07:48] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/PROJECT_NAME/fonts/ [28-Feb-2019 16:07:48] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 221184 bytes) [28-Feb-2019 16:07:48] Restart after 1 seconds. [28-Feb-2019 16:07:50] 3. Trying to create backup archive … [28-Feb-2019 16:07:50] Archiving Folder: /is/htdocs/wp12406305_K5U4X5H6V9/www/PROJECT_NAME/fonts/ [28-Feb-2019 16:07:50] ERROR: Allowed memory size of 2097152 bytes exhausted (tried to allocate 425984 bytes) [28-Feb-2019 16:07:50] Restart after 1 seconds. [28-Feb-2019 16:07:51] ERROR: Step aborted: too many attempts! [28-Feb-2019 16:07:51] One backup file deleted [28-Feb-2019 16:07:51] 1. Trying to check database … [28-Feb-2019 16:07:51] Result of table check for wp_ahm_download_stats is: OK ``` * Do you have another suggestion? - This reply was modified 7 years, 3 months ago by [lmuck](https://wordpress.org/support/users/lmuck/). Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Memory size issue’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [back-up](https://wordpress.org/support/topic-tag/back-up/) * 7 replies * 3 participants * Last reply from: [lmuck](https://wordpress.org/support/users/lmuck/) * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/memory-size-issue-2/#post-11259465) * Status: resolved