Title: Memphis Docs jQuery Error on WPEngine
Last modified: March 20, 2017

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# Memphis Docs jQuery Error on WPEngine

 *  Resolved [jessreilley](https://wordpress.org/support/users/ellnut/)
 * (@ellnut)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/)
 * Hi,
 * I’m having a problem with running this plugin on WP Engine – it used to work 
   fine, but it stopped working at some point. I have it set up on staging and have
   every other plugin disabled and I’m running the Twenty Sixteen theme. The problem
   is when I try to upload a file. Clicking the “Add New Document” button doesn’t
   do anything anymore. I get this jQuery error: “TypeError: jQuery(…).tooltip is
   not a function
    /wp-content/plugins/memphis-documents-library/memphis-documents.
   min.js?ver=4.7.2:1”
 * I have a full duplicate of the site on my SiteGround server and I don’t see any
   issue. Any idea why I’m seeing the issue on WP Engine? Thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8939167)
 * Its a issue with loading javascript more the loading of jQuery. mdocs is loading
   before jQuery which is casing you issue. I will have to release a patch in the
   next couple of days that will address the issue.
 * Stay tuned 🙂
 *  Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/)
 * (@ellnut)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8939699)
 * Great, thanks so much for your quick response and support! We love the plugin
   and are looking forward to getting it back up and running 🙂
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8948562)
 * this issue should be resolved in version 3.6.19.
 *  Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/)
 * (@ellnut)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8948805)
 * Thanks so much for your quick reply and support. I just updated, but I’m still
   seeing the same issue:
 * TypeError: jQuery(…).tooltip is not a function
    /wp-content/plugins/memphis-documents-
   library/memphis-documents.min.js?ver=4.7.3:
 * Anything else I need to do? Let me know if you want a temp login to see the issue.
 * Thanks!
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8948835)
 * can you make sure you clear your browser cache and try again. This .tooltip()
   function has been removed from 3.6.19 so there should be no reference to it anymore.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8948864)
 * if that doesn’t work can you try and replace the file memphis-documents.min.js
   with this file:
 * [memphis-documents.min.js](http://www.kingofnothing.net/downloads/memphis-documents.min.js)
    -  This reply was modified 9 years, 2 months ago by [bhaldie](https://wordpress.org/support/users/bhaldie/).
 *  Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/)
 * (@ellnut)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8953556)
 * Thanks so much! I cleared the cache and that worked. Thanks again.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Memphis Docs jQuery Error on WPEngine’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f.
   svg)
 * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/)
 * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [jessreilley](https://wordpress.org/support/users/ellnut/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8953556)
 * Status: resolved