Title: Memphis Document error
Last modified: April 19, 2018

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# Memphis Document error

 *  Resolved [cmgasillos](https://wordpress.org/support/users/cmgasillos/)
 * (@cmgasillos)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/memphis-document-error/)
 * I have a problem yesterday in one of my page using memphis docs. All my files
   are still in upload/mdocs but when accesing that certain page it was saying **”
   Memphis Documents Error: Dissertation.pdf was not found, please contact the owner
   for assistance.”** I haven’t done anything recently on this page. I’ve done the
   following method:
 * 1. I checked other page using same plugin to verify and other’s are working fine.
   
   2. I created new page and paste the short code and still the problem are the 
   same.
 * i have a lots of documents archieve on that page. Hope you could assist me on
   solving this issue. I tried to rollback also the older version but still facing
   the problem.
 * Thank you,
    cmgasillos
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmemphis-document-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [cmgasillos](https://wordpress.org/support/users/cmgasillos/)
 * (@cmgasillos)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/memphis-document-error/#post-10197158)
 * Just to some information seems the files from that page in upload/mdocs folder
   are all missing.that was approx 600+ from 2018-2014 were all lost. I tried to
   add 1 test document in 2018 folder and its working and stored up in upload/mdocs
   folder. Does anyone know how to resolve this issue or what happen?
 * _[ [Please do not bump.](https://wordpress.org/support/guidelines/#do-not-bump-posts)]_
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/memphis-document-error/#post-10198422)
 * Im looking into the issue, and don’t have a solution right now. I’ll let you 
   know when I find out what happened.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [8 years ago](https://wordpress.org/support/topic/memphis-document-error/#post-10332173)
 * I have no news on this issue, are you still having issues?
 *  Thread Starter [cmgasillos](https://wordpress.org/support/users/cmgasillos/)
 * (@cmgasillos)
 * [8 years ago](https://wordpress.org/support/topic/memphis-document-error/#post-10338827)
 * Hi Bhaldie,
 * What i did is to reupload my data in the newer version. But i see there is another
   updated version and i haven’t tried it yet. Did you fixed it already in the newer
   version?thanks
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [8 years ago](https://wordpress.org/support/topic/memphis-document-error/#post-10345968)
 * I haven’t been able to recreate the issue yet, so no the update does not fix 
   your problem. Can you tell me if you have noticed any other missing files lately?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Memphis Document error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f.
   svg)
 * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/)
 * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/memphis-document-error/#post-10345968)
 * Status: resolved