Title: menu arrow missing Last modified: August 21, 2016 --- # menu arrow missing * [nortonj](https://wordpress.org/support/users/nortonj/) * (@nortonj) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/) * Here is the screen shot * I’ve deactivated all plugins, cleared cache, same happens with chrome or internet explorer. I can’t seem to find a way to delete a menu or sub-menu item. Oh, and I checked everything on the screen options. Viewing 14 replies - 1 through 14 (of 14 total) * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713681) * I’m having the same issue. I also tried reinstalling WordPress, deleting all plugins, and using a default theme. * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713689) * It turns out that the reason I can’t see the arrows is because the body tag of the page has no class attribute. This is causing the arrows not to appear along with other subtle CSS issues. It turns out that the body tags on all my WordPress pages are missing the class attribute. I’m not sure why yet. Reinstalling WordPress didn’t fix it. * Thread Starter [nortonj](https://wordpress.org/support/users/nortonj/) * (@nortonj) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713692) * Geez…what class would you add? I’m holding up business because I can’t change my menus. * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713693) * I manually edited /wp-admin/admin-header.php and added “” in front of the body tag on line 173. Obviously this is just a bandaid but WordPress is now creating a body tag with the right class attribute and I can see the arrows again. * Thread Starter [nortonj](https://wordpress.org/support/users/nortonj/) * (@nortonj) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713694) * Thanks – I’ll try the same! * Thread Starter [nortonj](https://wordpress.org/support/users/nortonj/) * (@nortonj) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713697) * That did it – thanks! * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713779) * Check the first line of your wp-config.php file. There might be a lot of blank spaces followed by injected php there. * [Delta Skies](https://wordpress.org/support/users/delta-skies/) * (@delta-skies) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713808) * I’ve found I’ve got the same issue today. I’ve tried FF, IE and Chrome on two different Windows 7 machines and the arrows are missing. I’ve just tried using Safari on my iPad and the arrows are there. This is a similar problem I’ve found on the websites I’ve tried. * When comparing the wp-config.php file and the wp-config-sample.php file the live one has a whole pile of characters under the few blank lines you mention. Could this be the problem? If so, what has caused it and how to fix it? * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 2 months ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713809) * Unfortunately this means your installation of WordPress has been hacked. Check the following files too and delete everything after ` tag at line 173 and they are back. * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713832) * nortonnj, I would check all those files for the injected php again and remove it if it’s back. You’ll also need to change the permissions of the affected files so that they can’t be modified. Otherwise the injected php will keep returning. * Thread Starter [nortonj](https://wordpress.org/support/users/nortonj/) * (@nortonj) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713833) * What should I change it to? It’s currently 644 * [gweeks](https://wordpress.org/support/users/gweeks/) * (@gweeks) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713834) * I’m not that familiar with unix permissions but I think 444 would prevent the code from getting injected again. See [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions) Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘menu arrow missing’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 14 replies * 3 participants * Last reply from: [gweeks](https://wordpress.org/support/users/gweeks/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/menu-arrow-missing/#post-4713834) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics