Title: Menu gets corrupted
Last modified: August 22, 2016

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# Menu gets corrupted

 *  Resolved [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/)
 * this is an odd one and I thought it was theme-based but is happening with other
   themes from different vendors.
 * Basically, when saving a menu three things happen:
    1. the location gets cleared
   2. the last item in the menu is changed from ‘page’ to ‘custom’ 3. if the last
   item is a sub-menu it is moved to top level
 * I have created a new menu in case the old one was corrupted but the problem remains.
 * I have reinstalled WP 4.1.1 to no avail and have been deactivating plugins in
   case the problem is there but nothing seems to fix it.
 * Please help.
 * Steve.

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876752)
 * have you tried:
 * – Flushing any caching plugins you might be running, as well as server and/or
   browser caches.
    – If that does not resolve the issue, try switching to the unedited
   default Twenty Fifteen theme for a moment using the WP dashboard to rule out 
   any theme-specific issue (theme functions can interfere like plugins). – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   via [FTP or SFTP ](http://codex.wordpress.org/FTP_Clients)or whatever file management
   application your host provides. Sometimes, an apparently inactive plugin can 
   still cause problems.
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876761)
 * Tara,
 * Thanks for replying.
 * I flushed all caches to no avail. I then switched to 2012 theme (it more closely
   matches my layout) and all was well!
 * I’ve built a new menu and all seems to be good.
 * I then applied my bought themes and BAM! the problem returned.
 * Switching back to 2012 and all is good.
 * The two purchased themes are from different vendors but exhibit the same problem.
 * Oddly, one of the themes is currently running okay on another site that I manage.
 * Steve.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876773)
 * > Switching back to 2012 and all is good
 * – It suggests your commercial themes are broken or not compatible with your WP
   installation.
    – Now at least you know the issue. – you want to contact the vendors
   of your commercial theme if you still intend to use one of them.
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876774)
 * Thanks Tara. Will do.
 * Steve.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876780)
 * u r welcome 🙂
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5876974)
 * Well, I guess I was a little premature.
 * As I expanded the menu the problem returned, even with 2012 theme and all but
   key plugins deactivated.
 * what I have found, and can be seen on my site is that the last menu item (‘News’)
   is not actually a link. There is a hover state but no link.
 * This is created with the standard menu tool in WP4.1.1
 * [My website](http://cimbian.co.uk/)
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5877001)
 * Any thoughts?
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5877014)
 * Anyone?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5877016)
 * Looks like you might be hitting a server limitation that can affect the number
   of menu items – see:
 * [http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/)
 *  Thread Starter [cimbian](https://wordpress.org/support/users/cimbian/)
 * (@cimbian)
 * [11 years ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5877069)
 * Tried everything but could not identify the problem.
 * Today I deleted all the menus from the system and recreated the menu I wanted,
   testing link-by-link. The menu now works correctly so there must have been some
   corruption in a menu file.

Viewing 10 replies - 1 through 10 (of 10 total)

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## Tags

 * [corrupted](https://wordpress.org/support/topic-tag/corrupted/)
 * [menu](https://wordpress.org/support/topic-tag/menu/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 10 replies
 * 3 participants
 * Last reply from: [cimbian](https://wordpress.org/support/users/cimbian/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/menu-gets-corrupted/#post-5877069)
 * Status: resolved

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