Title: Menu Items NOT Saving Last modified: August 21, 2016 --- # Menu Items NOT Saving * [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/) * I am working on a site that up until last week the menu was allowing me to add new pages to the menu. It is now not saving them. * I add a page and click the save button and it goes away and is not saved. So in essence I am unable to add anything else to the existing menus. * Any help would be greatly appreciated!! * Here is the URL I am working on. [http://69.195.124.99/~assessac](http://69.195.124.99/~assessac) * The products pages ([http://69.195.124.99/~assessac/products](http://69.195.124.99/~assessac/products)) are where I am trying to add new menu items to the left side bar menus. Viewing 14 replies - 1 through 14 (of 14 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882339) * You might be hitting a [custom menu limitation issue](http://core.trac.wordpress.org/ticket/14134). * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882343) * Is there anyway to overcome that? * It just started happening. I had many more items there before, and had to do some removing and adding, and now it won’t save any more. * I am not a programmer, so step by step instructions would be so appreciated!! * Please help!! 🙂 * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882346) * Did you see the page at the link I posted above?. * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882352) * Yes…but I do not know where to reset anything and the menu was working fine…it just started this not saving issue last week. As far as I know nothing was reset. * There is something going on with WordPress 3.9 I am now running into issues on a completely different site not wanting to save a deletion from a store category. * This tells me that 3.9 is wreaking havoc. * I need to figure out a way to save the menus on the site I am working on. I do not know where to reset a menu limitation? * I would need step by step instructions… * Example: * 1. Open this file (where it resides) * 2. Find this code * 3. Change said code to such and such * 4. Etc. * [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882354) * We can’t provide you with step by step instructions as we have no idea what’s going on ourselves. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882355) * > This tells me that 3.9 is wreaking havoc. * There are no known issues of this type in WordPress 3.9. How many menu items do you have currently? * > Open this file * Thee is no file you can change. This is a POST and database issue. Have you asked your hosts if they are limiting POST requests on your server? * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882356) * I can call them, but what does post limitations have to do with menus not saving? * [Evan Herman](https://wordpress.org/support/users/eherman24/) * (@eherman24) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882358) * Menus are considered posts with their own custom post type, ‘nav_menu_item’. Everytime you create or update a menu, it sends a post request. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882360) * A POST request (note the uppercase here) is the name given to a packet of data sent to a web server for storage. It doesn’t have anything directly to do with WordPress Posts except that pretty much everything you do in WordPress is sent to the web server inside a POST request. Hosts do limit the size of such data packages to reduce the risks of hackers sending in entire scripts but some hosts are a little more aggressive when setting this limit than others. * So, although core development is trying to address this problem, it may be more of a server issue that a WordPress one. * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882361) * Okay…so when I call the host company I should ask * If they have put a limitation on the POST request? * And if they have, can that be increased to fix the problem? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882362) * > If they have put a limitation on the POST request? * Yes. In theory, they should be able to access the logs for your site and determine if the POST size is the root cause of your problems. * > And if they have, can that be increased to fix the problem? * Well, you can ask for it to be increased but be prepared for them to say no as they may feel that it compromises server security. You didn’t mention how many menu items you have at the moment… * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882364) * You can see the amount here – 69.195.124.99/~assessac/products * The head scratcher…is that a week ago I had many more than are there now. I was removing some and adding some and all of sudden out of no where the ability to add and save any more stopped. * I can add them, but when I save, they go away. * I NEED to find a solution to this…so ANY help is GREATLY appreciated. * I will call the host company and see if I can get them to check into that. * Is there anything I can do from the cPanel? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882365) * > a week ago I had many more than are there now * Perhaps your hosts changed a setting on the server recently? * > I can add them, but when I save, they go away. * That’s typical of the POST issue. Can you still save Posts & Pages OK? * Thread Starter [Onni](https://wordpress.org/support/users/onni/) * (@onni) * [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882367) * As far as I can tell…yes I can save on a page (I set up a test page) and I added text to the Hello World post and it let me save. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Menu Items NOT Saving’ is closed to new replies. ## Tags * [menu](https://wordpress.org/support/topic-tag/menu/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 14 replies * 3 participants * Last reply from: [Onni](https://wordpress.org/support/users/onni/) * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/menu-items-not-saving-help/#post-4882367) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics