Menu not working

  • Resolved halinamedina

    (@halinamedina)


    7 years, 8 months ago

    Hi, everything was fine, suddenly my menu stopped working. When I click on the left or right icon, the page fades but no menu is shown.

    The menus are created and associated on the plugin settings, but the plugin is not loading my left and right menu.

    Please help me, I really LOVE your plugin and recommend to everybody.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 8 months ago

    Hi @halinamedina,

    Did you changed the theme or made any customization?
    Your theme isn’t showing the body class and that creates this situation.

    The body element in your theme should look like this.

    <body <?php body_class(); ?>>

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 8 months ago

    Hi, in my header.php there is a body tag:

    </head>
  <body class="inner-wrap">

    otherwise the website wouldn’t even load.

    No change was made on the code, one day I woke up like this….

    Please help me having my menu back :´(

    Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 8 months ago

    I know but you need to have the code like I placed above

    replace this line:
    <body class="inner-wrap">

    by this one
    <body <?php body_class(); ?>>

    and in the functions.php you need this code.

    
function my_custom_body_class($classes) {
    $classes[] = 'inner-wrap';
    return $classes;
}

add_filter('body_class', 'my_custom_body_class');
    Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 7 months ago

    Will close the topic for now.
    Let me know if you need further help with this.

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 7 months ago

    Hi, I did everything you said, it didn’t work 🙁

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 7 months ago

    Hi, I’ve tested the website on my Iphone 8 after the changes you’ve sent to me, please check the errors here, still doesn’t work: https://goo.gl/7TcHHz

    Thank you.

    Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 7 months ago

    Hi I’m seeing fine so it can be just a cache issue.
    https://cl.ly/37e96bb90e52

    Try to clear the browser cache and test again.

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 7 months ago

    Thank you very much, it all works fine now, I can’t thank you enough.

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 7 months ago

    Sorry to bother again but after the changes I can see a blank space above my website, can you please check if I did anything wrong?

    Print: https://prnt.sc/lesr2q

    Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 7 months ago

    I think it may not be related to WP Mobile Menu. try to deactivate WP Mobile Menu for 2 minutes and check what happens in the desktop version.

    Let me know.

    Thread Starter halinamedina

    (@halinamedina)

    7 years, 2 months ago

    Hi! I’ve found where the problem is. There’s a div class called mob-menu-push-wrap and there is a weird line on the code, which is causing that white bar on top of my website. I just need to delete that thing 9highlighted in blue).

    Please see the print screen: https://ibb.co/k1195Mk

    I’ve look thoughout all my php’s files and couldn’t find that code to change.

    Please help me.

    Plugin Author Rui Guerreiro

    (@takanakui)

    7 years, 2 months ago

    Hi @halinamedina,

    That code after the mobmenu-push-wrap isn’t inserted by the plugin. We wrap the content of the body in that new div to create the slideout push effect.

    Try to change the display type to Slideout Over content to see if those strange characters still exist in the source of the HTML page.

Viewing 12 replies - 1 through 12 (of 12 total)

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