Title: Menu problem Last modified: November 5, 2020 --- # Menu problem * Resolved [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/) * On my website [https://varkstaden.se](https://varkstaden.se) I use Elementor an the theme Responsive 4.4.4. * The menu is Okay in the webbrowser on the computer and on my phone where the “ menu-ikon” appears, but on the tablet, i.e. the window-size between the computer and the phone there is no menu and no menu-ikon. It is thus impossible to reach the menu on the tablet. * I have another website ([https://seniornet.se](https://seniornet.se)) also with Elementor and theme Responsive 4.4.4. and on this site the menu is okay on tablets. * /Gunilla * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmenu-problem-102%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13624678) * [@gunilla](https://wordpress.org/support/users/gunilla/) Menu toggle button is present but it has no contrast with background image. Color of that toggle button can be changed from Customizing ▸ Main MenuColors & Backgrounds ▸ Menu Toggle Color * Here is the link of the documentation [https://docs.cyberchimps.com/responsive/#main-menu](https://docs.cyberchimps.com/responsive/#main-menu) * Thread Starter [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13624794) * Thank you! * I have now changed color and the menu-ikon appears on the right side of the headerimage. Is it possible to place it under the headerimage? * /Gunilla * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13624855) * [@gunilla](https://wordpress.org/support/users/gunilla/) You can select the layout as **vertical** in Customizing ▸ Header ▸ Layout ▸ Mobile Header Layout. * Thread Starter [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13624885) * I already have * Layout for header: Vertikal Header: Alignment: Centrerat **Mobile Header Layout: Vertikal** Mobile Header Alignment: Centrerat * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13629331) * [@gunilla](https://wordpress.org/support/users/gunilla/) In your body element, the class present is “site-mobile-header-layout-horizontal” It should have been site-mobile-header-layout-**vertical** for Mobile header layout vertical. * If you’re using some cache plugin, try clearing your cache and then update again in the customizer. If this doesn’t help, try deactivating plugins one at a time and check or raise a ticket directly on our website. * Thread Starter [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13629568) * Thanks for your answer! * The browser cache is cleared and it didn´t help. Plugins are deactivated one at a time and it didn´t help. * The same problem appears on [https://catarinakylberg.se](https://catarinakylberg.se) But on the multisite [https://seniornet.se](https://seniornet.se) it looks okay. * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13633201) * As we’re unable to replicate the issue, please raise a ticket on our main website with your website details so that we can debug and help you out. * Thread Starter [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 7 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13633231) * Where do I raise this ticket and is support on your website free? * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 6 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13664025) * Yes the support is free if there is an issue with our theme [@gunilla](https://wordpress.org/support/users/gunilla/) You can raise a support ticket on our main website (cyberchimps). * Thread Starter [Gunilla](https://wordpress.org/support/users/gunilla/) * (@gunilla) * [5 years, 6 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13664111) * Sorry, but I have visited cyberchimps website several times but I really don´ t know where I can raise a support ticket. Can you give me a link? - This reply was modified 5 years, 6 months ago by [Gunilla](https://wordpress.org/support/users/gunilla/). - This reply was modified 5 years, 6 months ago by [Gunilla](https://wordpress.org/support/users/gunilla/). * [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * (@prajakti) * [5 years, 6 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13671065) * [@gunilla](https://wordpress.org/support/users/gunilla/) Please go to footer on cyberchimps and click on Contact Us under support. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Menu problem’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/responsive/6.3.7/screenshot.png) * Responsive * [Support Threads](https://wordpress.org/support/theme/responsive/) * [Active Topics](https://wordpress.org/support/theme/responsive/active/) * [Unresolved Topics](https://wordpress.org/support/theme/responsive/unresolved/) * [Reviews](https://wordpress.org/support/theme/responsive/reviews/) * 11 replies * 2 participants * Last reply from: [Prajakti Sahay](https://wordpress.org/support/users/prajakti/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/menu-problem-102/#post-13671065) * Status: resolved