Title: Message API Access Not Saving
Last modified: January 1, 2026

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# Message API Access Not Saving

 *  Resolved [craigmckee](https://wordpress.org/support/users/craigmckee/)
 * (@craigmckee)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/message-api-access-not-saving/)
 * When I change message provider to Built-In Mail, press save I get a pop up saying
   settings saved. I refresh the page and it’s defaulted back to Twilio.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Sanjeev Kumar](https://wordpress.org/support/users/sanjeevsetu/)
 * (@sanjeevsetu)
 * [5 months ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18773459)
 * Hi craigmckee,
 * We’ve checked the same issue on our end, and it appears to be working fine. It
   may be caused by a conflict with another plugin or your current theme.
 * Could you please open your browser’s console and check if there are any JavaScript
   errors? That would help us investigate further.
 * Please let us know if you find anything.
 *  Thread Starter [craigmckee](https://wordpress.org/support/users/craigmckee/)
 * (@craigmckee)
 * [5 months ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18773462)
 * I deactivated everything but Elementor and still the same. Nothing coming up 
   in the console.
 *  Plugin Support [Akshay A](https://wordpress.org/support/users/akshaycode1/)
 * (@akshaycode1)
 * [5 months ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18776364)
 * Hi, could you please share a short video showing the steps you’re taking on your
   end and where the issue occurs? This will help us check it more effectively.
 *  Thread Starter [craigmckee](https://wordpress.org/support/users/craigmckee/)
 * (@craigmckee)
 * [5 months ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18776482)
 * [https://bailies.co.uk/test-page/](https://bailies.co.uk/test-page/)
 *  Plugin Support [Akshay A](https://wordpress.org/support/users/akshaycode1/)
 * (@akshaycode1)
 * [5 months ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18778834)
 * Hi,
 * Thank you for sharing this. We have raised a [GitHub ticket](https://github.com/ahmedkaludi/easy-appointments/issues/231)
   regarding this concern and it will be addressed in an upcoming update.
 *  Plugin Support [Akshay A](https://wordpress.org/support/users/akshaycode1/)
 * (@akshaycode1)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18787881)
 * Hi,
 * We have released an update **version 1.2.10.1** for the Easy Appointment Connect
   in which this issue has been addressed. Kindly update the plugin, clear the cache,
   and give it a try.
 *  Thread Starter [craigmckee](https://wordpress.org/support/users/craigmckee/)
 * (@craigmckee)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18787996)
 * Just been onto the site, clicked Check for Updates and nothing is showing. I’m
   still on 1.2.2

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 10 replies
 * 3 participants
 * Last reply from: [craigmckee](https://wordpress.org/support/users/craigmckee/)
 * Last activity: [4 months, 3 weeks ago](https://wordpress.org/support/topic/message-api-access-not-saving/#post-18787996)
 * Status: resolved