• Resolved njonahk

    (@njonahk)


    I have created a simple form on my website using contact form 7.

    I have setup my own SMTP as I have read that Godaddy has an issue with Contact Form 7.

    I have tested the SMTP and it is sending out emails.

    But when I fill my form and hit submit. I get the below error in RED border
    “There was an error trying to send your message. Please try again later.”

    When I checked the WP mail logging log.

    It says error “Message body empty”

    Time:
    2019-09-28 1:17:44
    Host:
    148.66.137.18
    Receiver:
    [email protected]
    Subject:
    Wallace Pharma “test”
    Message:
    Headers:
    From: [email protected] X-WPCF7-Content-Type: text/plain Reply-To: [email protected]
    Attachments:
    Error:

    It is picking up the subject but the message is empty.

    Below is the structure of the message in contact form 7

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    This e-mail was sent from a contact form on Wallace Pharma (http://fastprowebsite.com/wallacepharma)

    PLEASE HELP ME FIND WHAT IS GOING WRONG HERE!!!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter njonahk

    (@njonahk)

    I have built the website on Elementor Pro.

    I am using
    Smush,
    Contact form 7,
    AC CF7 Form Field Repeater,
    Contact Form 7 – Repeatable Fields,
    Contact Form 7 Conditional Fields,
    WP Mail Logging,
    WP Mail SMTP

    I was using W3 Total Cache but I have deactivated it.

    • This reply was modified 6 years, 8 months ago by njonahk.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme (Twenty Nineteen or Twenty Seventeen) and deactivating all other plugins.

    Thread Starter njonahk

    (@njonahk)

    Hey Takayushi,

    Thank you for the help.

    The AC CF7 Form Field Repeater Plugin was the culprit. I have removed it and everything is working fine.

    • This reply was modified 6 years, 8 months ago by njonahk.
Viewing 4 replies - 1 through 4 (of 4 total)

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