Title: Message Box Problem
Last modified: August 21, 2016

---

# Message Box Problem

 *  Resolved [michael walker](https://wordpress.org/support/users/michael-walker/)
 * (@michael-walker)
 * [12 years ago](https://wordpress.org/support/topic/message-box-problem/)
 * I’m having similar problems to a recent poster. I have the latest WP (3.9.1) 
   and latest email users installed. If I attempt a mailing, I can select a group(
   or an individual) and I can also type in the subject box. However, if the message
   box is set to ‘text’ I can type into it. But if I switch to Visual mode, my text
   disappears and I am unable to type anything further in the message box. Nor can
   I switch back to text mode. If I try, all I can see is the formatting bar of 
   the message box, but no actual box in which to type. This was discovered about
   two weeks ago by another user, but only communicated to me yesterday. Using Firebug,
   I get this error message:
 *     ```
       ReferenceError: downloadsEdL10n is not defined
       (function(){tinymce.PluginManager.add("downloadmanager",function(a,c){a.addCommand("WP-DownloadManager-Insert_Download",function(){var b=jQuery.trim(prompt(downloadsEdL10n.enter_download_id));null!=b&&""!=b&&a.insertContent('[download="'+b+'"]')});a.addButton("downloadmanager",{text:!1,tooltip:downloadsEdL10n.insert_download,icon:"downloadmanager dashicons-before dashicons-download",onclick:function(){tinyMCE.activeEditor.execCommand("WP-DownloadManager-Insert_Download")}})})})();
       ```
   
 *  I am not competent to understand this! Any help appreciated.
 * [https://wordpress.org/plugins/email-users/](https://wordpress.org/plugins/email-users/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [michael walker](https://wordpress.org/support/users/michael-walker/)
 * (@michael-walker)
 * [12 years ago](https://wordpress.org/support/topic/message-box-problem/#post-4938404)
 * Note: An update to wp-downloadmanager has fixed this.

Viewing 1 replies (of 1 total)

The topic ‘Message Box Problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/email-users_a0e0cf.svg)
 * [Email Users](https://wordpress.org/plugins/email-users/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-users/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-users/)
 * [Active Topics](https://wordpress.org/support/plugin/email-users/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-users/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-users/reviews/)

## Tags

 * [Message Box](https://wordpress.org/support/topic-tag/message-box/)

 * 1 reply
 * 1 participant
 * Last reply from: [michael walker](https://wordpress.org/support/users/michael-walker/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/message-box-problem/#post-4938404)
 * Status: resolved