Title: Message Delivery
Last modified: January 16, 2022

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# Message Delivery

 *  Resolved [topgeek](https://wordpress.org/support/users/topgeek/)
 * (@topgeek)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/message-delivery/)
 * Getting the following error when using the contact form cited above: “Your message
   wasn’t delivered because the recipient’s email provider rejected it.”
 * Any idea?
 * Thanks in advance!
    Rick
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmessage-delivery%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [edwardcross](https://wordpress.org/support/users/edwardcross/)
 * (@edwardcross)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/message-delivery/#post-15261914)
 * [@topgeek](https://wordpress.org/support/users/topgeek/) so I just did I test
   and it stated the message had been sent successfully. Looking at this thread,
   it could be blocked IP addresses or the fact you’re trying to use a free email
   service such as Hotmail, outlook.com or Live: [https://techcommunity.microsoft.com/t5/office-365/your-message-wasn-t-delivered-because-the-recipient-s-email/m-p/689491](https://techcommunity.microsoft.com/t5/office-365/your-message-wasn-t-delivered-because-the-recipient-s-email/m-p/689491)
 * Microsoft does not support their free email services through the Graph mail API.
 *  Thread Starter [topgeek](https://wordpress.org/support/users/topgeek/)
 * (@topgeek)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/message-delivery/#post-15261919)
 * Interesting. I’m not using a the free service, but a paid business account. I
   too used another plug-in and it shows that the mail has been sent, but only the
   error is received. Hmmmm
 *  [edwardcross](https://wordpress.org/support/users/edwardcross/)
 * (@edwardcross)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/message-delivery/#post-15279200)
 * [@topgeek](https://wordpress.org/support/users/topgeek/) I’d download the check
   and log email plugin for WordPress and see if the emails are being logged as 
   sent: [https://wordpress.org/plugins/check-email/](https://wordpress.org/plugins/check-email/)
 * If they are, this sounds like it’s more an issue with your mail server’s permissions/
   setup than this plugin.
 *  [edwardcross](https://wordpress.org/support/users/edwardcross/)
 * (@edwardcross)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/message-delivery/#post-15500269)
 * [@topgeek](https://wordpress.org/support/users/topgeek/) as I haven’t had a log
   provided, and it’s been over two months now, I’m going to close this.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Message Delivery’ is closed to new replies.

 * ![](https://ps.w.org/mail-integration-365/assets/icon-256x256.png?rev=2817704)
 * [WPO365 | Mail Integration for Office 365 / Outlook](https://wordpress.org/plugins/mail-integration-365/)
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 * 4 replies
 * 2 participants
 * Last reply from: [edwardcross](https://wordpress.org/support/users/edwardcross/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/message-delivery/#post-15500269)
 * Status: resolved