Title: message field empty
Last modified: August 24, 2022

---

# message field empty

 *  Resolved [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * (@bestworldprocom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/)
 * I need help, I got email from website to admin@ but message field empty, what
   is wrong?
    [https://prnt.sc/_6intQhe7fpi](https://prnt.sc/_6intQhe7fpi)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [janwill](https://wordpress.org/support/users/janwill/)
 * (@janwill)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15947446)
 * change
 * [your-message
 * in
 * [your-message]
 * br
 *  Thread Starter [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * (@bestworldprocom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15947553)
 * I did and is show now [https://prnt.sc/vvmqmgkTruPW](https://prnt.sc/vvmqmgkTruPW)
 *  Thread Starter [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * (@bestworldprocom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15947560)
 * that what I have in form:
 *     ```
       <div class="row">
           <div class="col-md-7 col-sm-7">
       Select a Topic
       [select menu-493 "General" "Spam" "Scam"]
               <div class="row">
                   <div class="col-md-6 col-sm-6">
                       <div class="form-group">
                           <div class="contact-us-label">First Name*</div>
                           [text* your-name placeholder "Enter your first name"]
                       </div>
                   </div>
                   <div class="col-md-6 col-sm-6">
                       <div class="form-group">
                           <div class="contact-us-label">Last Name*</div>
                           [text* last-name placeholder "Enter your last name"]
                       </div>
                   </div>
               </div>
               <div class="row">
                   <div class="col-md-6 col-sm-6">
                       <div class="form-group">
                           <div class="contact-us-label">Email*</div>
                           [email* email placeholder "email@domain.com"]
                       </div>
                   </div>
                   <div class="col-md-6 col-sm-6">
                       <div class="form-group">
                           <div class="contact-us-label">Phone</div>
                           [tel phone placeholder "Phone number"]
                       </div>
                   </div>
               </div>
   
               <div class="row">
                   <div class="col-md-12 stm-contact-us-checkbox">
                       [checkbox subscribe use_label_element "Subscribe and Get latest updates and offers by Email"]
                   </div>
               </div>
           </div>
   
           <div class="col-md-5 col-sm-5">
               <div class="form-group">
                   <div class="form-group">
                       <div class="contact-us-label">Comment</div>
                       [textarea message placeholder "Enter your message..."]
                   </div>
               </div>
               <div class="contact-us-submit">
                   [submit class:contact-us-submit "Submit"]
               </div>
           </div>
       </div>
       ```
   
 *  [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/)
 * (@plantprogrammer)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15948595)
 * Hi, Elena, I’m another CF7 user.
 * Your email template should be:
 * >  Email: [email]
   >  Subject: [menu-493]
   > Message: [message]
 * I would double check those are right by submitting a test email after making 
   the change.
 *  Thread Starter [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * (@bestworldprocom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15949246)
 * thank you for help:
    I try it and it show now: [https://prnt.sc/dsgMAGTIEgWG](https://prnt.sc/dsgMAGTIEgWG)
 *  Thread Starter [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * (@bestworldprocom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15949267)
 * I did fix but not save ( I fix it)
 * Ian thank you so much for your help
    it works now, I did exactly how you tell
   me
    -  This reply was modified 3 years, 9 months ago by [Elena2021](https://wordpress.org/support/users/bestworldprocom/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘message field empty’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [Elena2021](https://wordpress.org/support/users/bestworldprocom/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/message-field-empty/#post-15949267)
 * Status: resolved